Nancy Ceccaroni
Westborough,MA
Summary
Dynamic TMS Technician at SNBCare with expertise in post-traumatic stress disorder treatment and a strong commitment to patient care. Proven ability to train and mentor staff, ensuring compliance with regulatory standards while enhancing treatment outcomes through collaboration with healthcare providers. Skilled in maintaining confidentiality and delivering exceptional customer service.
Overview
50
50
years of professional experience
Work History
TMS Technician
SNBCare
09.2022 - 07.2025
- Assisted in training new technicians on proper use of TMS devices, ensuring consistent delivery of high-quality care across the clinic''s staff members.
- Conducted regular inspections of TMS equipment to ensure optimal performance levels during treatment sessions.
- Participated in interdisciplinary meetings with other healthcare providers, sharing insights on patient progress and adjusting treatment plans as needed.
- Ensured compliance with all regulatory requirements related to TMS therapy, including HIPAA regulations, licensing standards, and safety guidelines.
Administrative Assistant
Blue Cross Blue Shield of Massachusetts
03.1975 - 11.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Holliston High School
Holliston, Massachusetts New England Educational Center
Natick. Massachusetts Skills
- Post-traumatic stress disorder treatment
- Informed consent process
- Anxiety treatment
- Adverse event reporting
- Patient recruitment
- Depression treatment
- Collaboration with physicians
- Training and mentoring
Timeline
TMS Technician
SNBCare
09.2022 - 07.2025
Administrative Assistant
Blue Cross Blue Shield of Massachusetts
03.1975 - 11.2010
Holliston High School
New England Educational Center
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