
Professional with 10 years of customer service experience and 7 years of restaurant management. Skilled in team leadership, inventory control with a strong commitment to guest satisfaction and operational excellence, Serv safe certified and excels in fostering positive, results driven enviroments
Supervise multiple area of the event center, ensuring smooth daily operations and guest satisfaction
Oversee kitchen operations, maintaining food safety and sanitation standards
Serve food and beverages to guests and bar patrons, upholding high service quality
Opening and closing the facility, ensuring proper cash handling, and adherence to safety protocols
Lead and motivate staff to deliver excellent customer service and maintain a positive work enviroment
Managed restaurant operations and led a team, focusing on guest satisfaction and operational efficiency
Created weekly schedules ensuring adequate staffing and effective shift management
Over saw cash handling, inventory control and cost management to support financial goals
Completed weekly paperwork including labor tracking and time sheets
Assisted in running multiple locations, Supporting hiring, training and staff development
Checked in patients for appointments and scheduled follow up visits
Made appointments for new patients
Managed medical records, referrals and maintained patient confidentiality
Answered multi-line phones and answered patient questions, appointment scheduling and spoke with other medical clinics about referrals
Utilized scheduling systems and MDI software to support office operations
Assisted customers with product sales. providing excellent service and handling transactions accurately
Certified in alcohol sales ensuring compliance with responsible service standards
Maintained store cleanliness and stocked coolers to maintain product sales
Processed customer purchases as a cashier ensuring accuracy and efficiency
Provided customer service by handling returns and supporting the money center
Certified in money transfers, bill pay and international money transfers maintaining compliance and confidentiality
Managed and led a team of employees, fostering a positive and productive work environment
Prepared customer orders and handled all money management ensuring accurate cash handling
Oversaw inventory management, ordering and cost control to support financial performance
Maintained operations for 2 locations, supporting staff training, scheduling and compliance with safety standards
Servsafe Food handlers
Nm alcohol servers