Nancy Cooper
Burlington,North Carolina
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
24
24
years of professional experience
Work History
Customer Service Cashier
Harris Teeter Inc
Burlington, North Carolina
01.2023 - Current
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints promptly and professionally, ensuring satisfaction.
- Greeted customers and provided friendly customer service.
Inventory Manager
Town 'n' Country Animal Hospital In Burlington
Burlington, North Carolina
01.2013 - 06.2022
- Managed inventory levels for medical supplies and pet care products.
- Coordinated delivery schedules with suppliers for timely stock replenishment.
- Oversaw stock organization and efficient storage in the veterinary clinic's facility.
- Monitored inventories on computer to generate accurate reports.
Customer Service Representative
Town 'n' Country Animal Hospital In Burlington
Burlington, North Carolina
01.2006 - 01.2013
- Managed customer inquiries through phone and in-person interactions.
- Assisted clients in scheduling appointments and follow-up services.
- Answered customer inquiries and provided accurate information regarding products and services.
Marketing Director
Huffman Oil Company
Burlington, North Carolina
03.2001 - 05.2005
- Developed and implemented a comprehensive marketing strategy to increase brand awareness.
- Maintained up-to-date knowledge of industry trends and competitive landscape.
- Established partnerships with external vendors to enhance promotional activities.
Education
MBA - Marketing Management
Duke University
Durham, NC08-1980
Master of Arts - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC05-1975
Skills
- Customer relationship management
- Inventory management
- Effective communication
- Problem solving
- Attention to detail
- Data entry
- Product knowledge
- Team collaboration
Accomplishments
- Created Huff's Neighborhood Stores Brand and Marketing Strategy
- Duke Children's Hospital Champions Award for Fundraising Achievement
- Phi Beta Kappa
Affiliations
- Women's Public Golf Association Championship Winner 2021-2023
Timeline
Customer Service Cashier
Harris Teeter Inc
01.2023 - Current
Inventory Manager
Town 'n' Country Animal Hospital In Burlington
01.2013 - 06.2022
Customer Service Representative
Town 'n' Country Animal Hospital In Burlington
01.2006 - 01.2013
Marketing Director
Huffman Oil Company
03.2001 - 05.2005
MBA - Marketing Management
Duke University
Master of Arts - Psychology
University of North Carolina At Chapel Hill
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