Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nancy Costello

Summary

Excellent customer service skills. Perfect track record

Overview

2010
2010
years of professional experience
1
1
Certification

Work History

Server/ Manager

Les Deux Chefs
  • Provided exceptional customer service by addressing patron inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
  • Assisted in training new servers on menu knowledge and service protocols for efficient operations.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
  • Supported inventory management by tracking stock levels and assisting with order placements as needed.
  • Adapted quickly to changing customer demands during peak hours, enhancing overall dining experience.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Photo Technician

Newsday Media Group
2000 - 01.2010
  • Operated and maintained photographic equipment, ensuring optimal performance and quality results.
  • Processed film and digital images using industry-standard software for image enhancement.
  • Assisted customers with photo development inquiries and provided technical support on products.
  • Organized and managed inventory of photographic supplies, reducing waste through efficient tracking.
  • Trained new staff on equipment usage, safety protocols, and standard operating procedures to ensure compliance.
  • Conducted quality control checks on developed images to maintain high standards of accuracy and consistency.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Utilized Softwareto perform photo editing, retouching and restoration.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Developed and processed film and picture CDs and restored photos using Software.

Teacher's Assistant

New York University
1997 - 01.2000
  • Assisted lead instructor in implementing lesson plans and classroom activities.
  • Supported students during academic tasks, fostering a collaborative learning environment.
  • Maintained classroom organization and ensured resources were readily available for educational activities.
  • Facilitated communication between instructors and students to enhance understanding of course materials.

Education

Master of Arts - Photography / Studio Art

New York University, New York (City), NY
05.2000

Bachelor of Science - Science

SUNY College At Old Westbury, Old Westbury, NY
05.1993

Skills

    Customer service

Certification

Serve Safe

Timeline

Server/ Manager - Les Deux Chefs
Photo Technician - Newsday Media Group
2000 - 01.2010
Teacher's Assistant - New York University
1997 - 01.2000
New York University - Master of Arts, Photography / Studio Art
SUNY College At Old Westbury - Bachelor of Science, Science
Nancy Costello