Summary
Excellent customer service skills. Perfect track record
Overview
2010
2010
years of professional experience
1
1
Certification
Work History
Server/ Manager
Les Deux Chefs
- Provided exceptional customer service by addressing patron inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Assisted in training new servers on menu knowledge and service protocols for efficient operations.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Supported inventory management by tracking stock levels and assisting with order placements as needed.
- Adapted quickly to changing customer demands during peak hours, enhancing overall dining experience.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Photo Technician
Newsday Media Group
New York, NY
2000 - 01.2010
- Operated and maintained photographic equipment, ensuring optimal performance and quality results.
- Processed film and digital images using industry-standard software for image enhancement.
- Assisted customers with photo development inquiries and provided technical support on products.
- Organized and managed inventory of photographic supplies, reducing waste through efficient tracking.
- Trained new staff on equipment usage, safety protocols, and standard operating procedures to ensure compliance.
- Conducted quality control checks on developed images to maintain high standards of accuracy and consistency.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Utilized Softwareto perform photo editing, retouching and restoration.
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
- Developed and processed film and picture CDs and restored photos using Software.
Teacher's Assistant
New York University
New York, NY
1997 - 01.2000
- Assisted lead instructor in implementing lesson plans and classroom activities.
- Supported students during academic tasks, fostering a collaborative learning environment.
- Maintained classroom organization and ensured resources were readily available for educational activities.
- Facilitated communication between instructors and students to enhance understanding of course materials.
Education
Master of Arts - Photography / Studio Art
05.2000
Bachelor of Science - Science
05.1993
Skills
Customer service
Certification
Serve Safe
Timeline
Server/ Manager - Les Deux Chefs
Photo Technician - Newsday Media Group
2000 - 01.2010
Teacher's Assistant - New York University
1997 - 01.2000
New York University - Master of Arts, Photography / Studio Art
SUNY College At Old Westbury - Bachelor of Science, Science