Nancy Cruz
Eastvale
Summary
Administrative professional with extensive experience at Grace’s Enterprise, specializing in customer service and data entry. Proven ability to enhance office efficiency and patient care as a Dental Assistant at Western Dental & Orthodontics. Expertise in inventory management and compliance with safety standards, leading to improved workflow processes.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Grace’s Enterprise
- Executed distribution of flyers to promote events effectively.
- Maintained cleanliness of office environment to ensure professionalism.
- Managed incoming phone calls, directing inquiries to appropriate personnel.
- Performed administrative tasks including filing documents and making copies.
Dental Assistant
Western Dental & Orthodontics
06.2021 - 12.2022
- Prepared treatment rooms by sterilizing instruments and maintaining cleanliness standards.
- Supported dental procedures by handing instruments and materials to dentists as needed.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Documented patient information in digital records systems to enhance data accuracy
- Prepared and sterilized instruments and materials for use by dentists.
- Took dental images following strict patient protection rules, applying lead aprons.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
High School Diploma -
Orange Grove High School
Corona, CADental Assistant
UEI College
Riverside, CASkills
- Customer service expertise
- Data entry proficiency
- Computer literacy
- Office administration skills
Certification
Certificates of completion dental program
Languages
Spanish
Full Professional
Timeline
Dental Assistant
Western Dental & Orthodontics
06.2021 - 12.2022
Administrative Assistant
Grace’s Enterprise
High School Diploma -
Orange Grove High School
Dental Assistant
UEI College
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