Nancy Darst
Columbus,OH
Summary
Self-motivated professional with a solid track record in inventory management and team collaboration at Road Runner Sports. Successfully improved workflow efficiency and minimized order processing time. Demonstrated leadership and problem-solving capabilities lead to outstanding performance in dynamic environments, prioritizing safety and organization.
Overview
28
28
years of professional experience
Work History
Retail Warehouse Associate
Road Runner Sports
Hilliard, OH
10.2023 - Current
- Maintained a clean work environment, ensuring compliance with company health and safety requirements.
- Conducted routine cycle counts to maintain accurate inventory records and reduce discrepancies between physical stock levels and system data.
- Kept track of damaged goods or returned items; facilitated proper disposition according to company policies.
- Actively participated in ongoing training initiatives aimed at enhancing job-related skills and staying current on industry best practices.
- Implemented best practices for product handling, minimizing damage or loss due to improper storage or transportation procedures.
- Managed large volumes of merchandise, accurately tracking inventory levels and updating records accordingly.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Managed timely and effective replacement of damaged or missing products.
- Picked and packed order items.
- Participated in regular staff meetings to discuss operational improvements and address any concerns or challenges faced by team members.
Hotel Front Desk Receptionist
Comfort Inn & Suites
Columbus, OH
04.2018 - 08.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
- Trained new hires on front desk procedures, enhancing overall team efficiency and productivity levels.
- Promoted additional services offered by the hotel for increased revenue generation through upselling techniques.
- Developed and maintained positive relationships with guests for satisfaction.
Material Handler
Victoria's Secret
Reynoldsburg, OH
01.1998 - 01.2007
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to assure quality standards were achieved.
Manager
Toys"R"Us
Columbus, OH
11.2000 - 04.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Education
No Degree -
Gahanna Lincoln Highschool
Gahanna, OHSkills
Highly Dependable
Fast Learner
Problem Solving
Self-Motivated
Time Management
Organization Skills
Adaptability
Leadership Skills
Conflict Resolution
Team Work
Work Ethic
Active Listening Skills
Timeline
Retail Warehouse Associate
Road Runner Sports
10.2023 - Current
Hotel Front Desk Receptionist
Comfort Inn & Suites
04.2018 - 08.2020
Manager
Toys"R"Us
11.2000 - 04.2005
Material Handler
Victoria's Secret
01.1998 - 01.2007
No Degree -
Gahanna Lincoln Highschool