NANCY DESHOTEL
Eunice
Summary
Nursing professional with strong track record in healthcare management and team leadership. Known for fostering collaborative environments and driving high-quality patient care. Recognized for adaptability and reliability in meeting dynamic healthcare needs while showcasing strong organizational and communication skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Virtual Care Center Nursing Manager
Cardiovascular Institute of the South
06.2018 - Current
- Lead and manage a team of nursing professionals in a high-volume, 24/7 virtual care environment, ensuring adherence to policies and achieving department performance goals.
- Collaborate with the Executive Vice President of Operations and Nurse Practitioner of Virtual Health to set and achieve team objectives, improve workflow, and enhance patient care.
- Collect, maintain, and analyze productivity data to monitor nursing call volumes, response times, and messaging efficiency.
- Oversee scheduling and staffing, managing overtime and ensuring adequate coverage for all shifts.
- Conduct interviews, hiring, onboarding, and training of new nursing staff, fostering a culture of trust, collaboration, and accountability.
- Maintained time management records, GPT requests and other medical leave documentation.
- Perform employee performance reviews and competency assessments, driving professional development and skill enhancement.
- Collaborate with Risk Management, Compliance, and Operational Management Services to address critical issues and optimize processes.
- Managed budgetary oversight, ensuring alignment with organizational goals and financial targets.
Licensed Practical Nurse/Clinic Coordinator
Cardiovascular Institute of the South
08.2015 - 06.2018
- Provided direct patient care, including medication reconciliation, lab draws, EKGs, exercise treadmill testing, and Warfarin management.
- Managed patient triage, discharge, refills, and prior authorization requests, ensuring timely and accurate documentation in the EMR.
- Educated patients and families on treatment plans and medications, fostering strong patient relationships and trust.
- Trained and mentored new clinical and front office staff, contributing to team cohesion and operational efficiency.
- Served as the OSHA and Wellness representative, promoting a safe and compliant working environment.
- Scheduled outpatient catheterization lab procedures and coordinated with hospital staff to ensure seamless patient care.
- Played a key role in the launch and management of the first Telecardiology contract, supporting the contractual hospital’s nursing staff and providers.
Research Nurse / Clinic Licensed Practical Nurse
Cardiovascular Institute of the South
01.2013 - 08.2015
- Screened and enrolled research participants, collected data, and provided nursing care in accordance with clinical trial protocols.
- Administered direct patient care, including EKGs, medication management, and vital sign monitoring, ensuring accurate and thorough documentation in the EMR.
- Educated patients and families on treatment plans and medications to improve patient understanding and outcomes.
Clinical LPN
Dr. David Ware
08.2003 - 01.2013
- Assisted in patient assessments, documenting vital signs and medical history for accurate record-keeping.
- Educated patients on health maintenance and disease prevention to promote wellness and understanding of conditions.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Reduced patient wait times through effective triage and prioritization of tasks.
- Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
Education
Licensed Practical Nurse - Nursing
T.H. Harris Technical College
Opelousas, Louisiana12.1997
Skills
- Nursing leadership
- Virtual care management
- Team collaboration
- Performance evaluation
- Operational efficiency
- Staff development
- Patient care
- Strong clinical judgment
- Conflict management
- Patient education and advocacy
Certification
- Licensed Practical Nurse
- Advanced Cardiovascular Life Support
- Basic Life Support
Timeline
Virtual Care Center Nursing Manager
Cardiovascular Institute of the South
06.2018 - Current
Licensed Practical Nurse/Clinic Coordinator
Cardiovascular Institute of the South
08.2015 - 06.2018
Research Nurse / Clinic Licensed Practical Nurse
Cardiovascular Institute of the South
01.2013 - 08.2015
Clinical LPN
Dr. David Ware
08.2003 - 01.2013
Licensed Practical Nurse - Nursing
T.H. Harris Technical College
AWARDS
Employee of the Year 2012
All Star Award 2020
Leadership Award 2021
Heart of Gold Winner 2022
Shining Star Award 2025