NANCY DEWALL
Milwaukee,WI
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Inner Visions Family Counseling Center
Milwaukee, WI
02.2009 - Current
- Maintain office
- Schedule client appointments with therapists
- Assist clinic Director with correspondence with therapists and clients
- Maintain client files
- Assist with billing and client payments
- Data entry into Therapy Appointment
Administrative Assistant
Horizon Healthcare
08.2024 - 05.2025
- Schedule client appointments with providers
- Assist clinic director with various correspondence
- Maintain client files
- Assist provider with prescriptions
Sales Associate
Ross Stores
11.2018 - 02.2019
- Assist customers on sales floor
- Cashiering
- Maintained sales floor
- Kept work area clean, organized and free of clutter at all times.
- Customer Service
Administrative Assistant
CBS Interactive
10.2017 - 11.2017
- Provided exceptional customer service to internal and external stakeholders.
- Provided excellent customer service in a professional manner.
- Provided software products to IT professionals.
- Exercised sound judgment in assessing customer service needs.
Executive Assistant
Assemblyman Villines
04.2010 - 10.2010
- Maintained Assemblyman's meeting and travel calendar
- Answered constituent calls and directed them accordingly
- Maintained voter information
- Created correspondence as needed
- Maintained files and filing, keeping sensitive information confidential.
Administrative Assistant
AT&T Legislative Affairs
03.2008 - 05.2009
- Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
- Scheduled meetings for Vice President with legislators and other elected officials.
- Maintained travel schedule.
- Created lobbying and expense reports.
- Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed.
Administrative Assistant
Dunlap, Van Vleck & Brown, LLC
, US
04.2004 - 10.2006
- Responsibilities included providing exceptional administrative and customer relations support, calendaring and travel, correspondence, compiled and maintained lobbying and financial reports, arranged meetings with legislators and other elected officials, managed award winning sales team.
- Implemented new procedures and technologies that improved efficiency.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Maintained files and filing, keeping sensitive information confidential.
Volunteer
Milwaukee, WI
06.2021 - 07.2024
- Assist the community with their nutrition needs
Timeline
Administrative Assistant
Horizon Healthcare
08.2024 - 05.2025
Volunteer
06.2021 - 07.2024
Sales Associate
Ross Stores
11.2018 - 02.2019
Administrative Assistant
CBS Interactive
10.2017 - 11.2017
Executive Assistant
Assemblyman Villines
04.2010 - 10.2010
Administrative Assistant
Inner Visions Family Counseling Center
02.2009 - Current
Administrative Assistant
AT&T Legislative Affairs
03.2008 - 05.2009
Administrative Assistant
Dunlap, Van Vleck & Brown, LLC
04.2004 - 10.2006
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