Nancy Dexter
Augusta
Summary
Detail-oriented Process Assistant with a proven track record in workflow management and documentation maintenance. Demonstrates exceptional coordination skills, driving efficiency through the implementation of process improvements. Recognized for leadership abilities and adeptness at prioritizing tasks under pressure, leading to significant enhancements in productivity and operational effectiveness. Committed to delivering accurate clerical tasks both independently and collaboratively.
Overview
13
13
years of professional experience
Work History
Process Assistant
Amazon
Appling
08.2022 - 02.2025
- Directed daily responsibilities within Problem Solve department.
- Implemented compliance measures aligning with standard operational protocols.
- Monitored associates' performance metrics to ensure efficiency.
- Coordinated labor allocation to meet operational needs.
- Facilitated team members with their responsibilities.
- Promoted efficient operations by maintaining an orderly environment.
Learning Ambassador
Amazon
Cleveland
08.2020 - 08.2022
- Delivered trainings to associates across various areas.
- Conducted performance audits on associates.
- Supported staff in exploring pathways for internal promotion.
Inbound Problem Solver
Amazon
Cleveland
12.2019 - 01.2022
- Handled incoming pallets and boxes.
- Identified and fixed errors.
- Ensured compliance with quality standards.
- Lowered error rates through consistent process optimization.
- Mentored associates on effective problem-solving techniques.
Home Health Aide
Home Helpers Seniors Home Care
Barberton
11.2018 - 03.2020
- Helped those unable to care for themselves.
- Ensured timely distribution of medications per instructions.
- Conducted routine trips to grocery store.
- Facilitated hygiene care by aiding with bathing and dressing processes.
- Executed varied meal preparations.
- Performed cleaning tasks to maintain cleanliness.
- Provided effective communication and companionship.
Roto Mold Helper
Little Tikes
Hudson
10.2015 - 04.2016
- Poured powder into molds.
- Pulling finished products out of molds.
- Managed the opening and closing of mold covers effectively.
- Ensured molds were free from residue.
- Feeding parts onto the assembly table for the assembly line workers.
- Managed machine tasks when operators took their scheduled breaks.
Assembly Line Production Worker
Little Tikes
Hudson
06.2012 - 10.2015
- Constructed toys made from plastic for various designs.
- Trimmed unnecessary parts from items.
- Packaged toys efficiently into designated boxes.
Education
Associate of Applied Science - Medical Assistant
National Institute of Technology
Cuyahoga Falls, OH11-2003
Some College (No Degree) - Nursing
Augusta Technical College
Augusta, GASkills
- Assignment delegation
- Process improvement
- Continuous improvement
- Scheduling coordination
- Performance monitoring
- Management support
- Workflow management
Timeline
Process Assistant
Amazon
08.2022 - 02.2025
Learning Ambassador
Amazon
08.2020 - 08.2022
Inbound Problem Solver
Amazon
12.2019 - 01.2022
Home Health Aide
Home Helpers Seniors Home Care
11.2018 - 03.2020
Roto Mold Helper
Little Tikes
10.2015 - 04.2016
Assembly Line Production Worker
Little Tikes
06.2012 - 10.2015
Associate of Applied Science - Medical Assistant
National Institute of Technology
Some College (No Degree) - Nursing
Augusta Technical College
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