Nancy Ellard

• Worked on three to six requests simultaneously and collaborated with stakeholders and Subject Matter Experts (SMEs) to develop high-level requirements for the Veterans Administration (VA) using Excel, Word, Teams, Visio, SharePoint, and VA's Requirements Repository tool.
• Facilitated requirements meetings to create high-level business requirements for business owner concurrence, funding, and implementation.

• Received four to six service requests weekly from the Government Services Administration (GSA) to develop business and functional requirements using Slack, Google Suite, ServiceNow and Wireframes.
• Sent requirements to the Architecture group for approval.

• Developed, created, and updated requirements for VA's Community Care (CC) project using Jira, Google Suite, and Visio.
• Created training material to assist new Business Analyst that were onboarded on the team.

As a Business Analysis, collaborated with Subject Matter Experts (SMEs) and stakeholders from the Department of Homeland Security (DHS) to prioritize over 300 requirements for a ServiceNow application to assist law enforcement with undocumented citizens.

• Conducted weekly backlog grooming meetings using Google Suite to address stakeholder feedback and bugs.
• Created and executed test plans using ServiceNow.

As a Communications Analyst, created documentation using Word, Visio, Jira, and PowerPoint for the Defense Medical Logistics Standard Support (DMLSS) project.

• Created Monthly PowerPoint presentations for Data Migration team to present to stakeholders and management teams.

• Documented over 20 use cases, stories, and assessment documentation for the Veterans Administrations (VAs) Data Loss Prevention (DLP) project using Word, Excel, Jira, Visio, and SharePoint.
• Performed Gap Analysis for use cases and VA Directives identified by DLP team using National Institute of Standards and Technology (NIST) standards.

• Developed requirements for modification requests (MRs) submitted by the Veterans Administration (VA) in Rational Tools for enhancements to VA systems using the Benefits Gateway Services (BGS) application. Applications used were Word, Excel, Visio, Jira, ClearQuest, Confluence and PowerPoint.
• Created PowerPoint presentations and conducted weekly meetings for all VA stakeholders and upper management to provide status on all development requests for the BGS team.

• Developed and updated Functional Specification Documents (FSDs), Business Scenarios/Test Cases, Product Release Lists and Online Help for the Veterans Affairs (VAs) Financial Accounting System (FAS).
• Created a reference list of documentation errors. Worked with SMEs to close 180 out of 220 items.

As a Business Analyst, developed Business and System Requirement Documents (BRD/SRDs) for Nielsen's Over the Top Measurement (OTTM) project using Word, Excel, Visio, Jama, PowerPoint, and SharePoint.

• As a Business Analyst III, developed Business Requirement Documents (BRD/SRDs) using Word, Visio, Excel and SQL for TD Banks Commercial Lending and Small Business Organizations.
• Updated mapping documentation for Extract, Transform, and Load (ETL) fields.