Nancy Espino
Bronx
Summary
Trustworthy Investigator with expertise in developing effective problem-solving methodologies. Delivered valuable insights through thorough gathering, analyzing, and reporting of evidentiary findings. Committed to providing exceptional service to clients while managing projects with attention to detail.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Fraud Investigator II
New York City Department of Homeless
Bronx, New York
04.2019 - Current
- Conducted in-depth face-to-face interviews with applicants to gather critical information for case assessments.
- Utilized CARES and case notes to systematically track and update case information, ensuring accuracy in case management.
- Compiled summary recommendations for supervisory review to inform decision-making on case outcomes.
Child Protective Specialist
Administration for Children’s Services
08.2018 - 04.2019
- Placed children into protective custody to safeguard them from immediate harm.
- Placed children in protective custody.
- Filed orders of protection in NY family court to secure legal safety for at-risk children.
Education
Bachelors of Arts - Sociology
Hunter College, CUNY
Skills
- Investigative techniques
- Interviewing capability
- Case management
- Dispute resolution
- Report writing
- Microsoft Office proficiency
- Microsoft Office
- Attention to detail
- Teamwork and collaboration
- Communication skills
- Effective communication
- Analytical thinking
Certification
- Microsoft Office Certificate.
- NYS Licensed Driver.
Timeline
Fraud Investigator II
New York City Department of Homeless
04.2019 - Current
Child Protective Specialist
Administration for Children’s Services
08.2018 - 04.2019
Bachelors of Arts - Sociology
Hunter College, CUNY