Nancy Foulke
Spring Hill,FL
Summary
Organized, relaible and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering strong attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
Work History
Operations Support Specialist
Frank Gay Commercial
Tampa, FL
08.2024 - 07.2026
- Managed communication between teams to ensure alignment on project goals and deadlines.
- Streamlined data entry processes, reducing errors and improving information accuracy in reports.
- Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Enhanced customer satisfaction by resolving issues promptly and providing excellent communication throughout the resolution process.
Executive Assistant to the Director of Facilities
Haverford Township School District
Havertown, PA
01.2007 - 05.2024
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Ensured accuracy in all written communications from the director''s office through meticulous proofreading and editing practices.
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information.
- Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
- Assisted in budget management by tracking expenses, processing invoices, and reconciling financial statements for accurate recordkeeping.
- Handled confidential and sensitive information with discretion and tact.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
High School Diploma -
Washington Township High School
Sewell, NJ06-1982
Skills
- Strong Organization
- Document Preparation
- File Management
- Interpersonal Relations
- Budget Tracking
- Strong Problem Solver
- Critical Thinking
- Excellent Communication
- Reliability
- Multitasking and Time Management
Timeline
Operations Support Specialist
Frank Gay Commercial
08.2024 - 07.2026
Executive Assistant to the Director of Facilities
Haverford Township School District
01.2007 - 05.2024
High School Diploma -
Washington Township High School