Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Inhelica Gomez

Sherwood,AR

Summary

Proactive and versatile professional dedicated to learning and developing. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members.Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

Operations Support Specialist

Rich Logistics
Little Rock, AR
01.2024 - Current
  • Manage and monitor driver performance, safety compliance, and customer service standards.
  • Reduce process lags, and train team members on best practices and protocols.
  • Support project management activities from planning through execution.
  • Facilitate training sessions for new employees on operational procedures and systems.
  • Coordinate with various departments to streamline operations and enhance workflow.

Transaction Settlement Specialist

Exp Realty
Bellingham, WA
05.2022 - 01.2024
  • Managed a high volume of 60+ files weekly across multiple states, ensuring accuracy between states.
  • Responded promptly and professionally to agent inquiries, maintaining high-quality service levels.
  • Reviewed transaction data, prepared Commission Disbursement Authorizations, and settled files.
  • Collaborated closely with the Brokerage Operations team, aiding in document review and file status updates.
  • Conducted meticulous reviews of transaction documents and settlement statements, ensuring alignment with enterprise standards.

Education

Some College (No Degree) - General Studies

Oklahoma City Community College
Oklahoma City, OK

High School Diploma -

Emerson Alternative Ed.
Oklahoma City, OK
05-2004

Skills

  • Project Management & Organizational Skills
  • Logistics and Supply Chain Management
  • Excellent Communication Skills
  • Detail-Oriented with Strong Analytical Skills
  • Strong Time Management
  • Workforce Development & Employee Coaching
  • Proficient in Microsoft Office Suite
  • Experienced in Transportation Management Systems (TMS)
  • Skilled in ELD & DOT Regulations

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Operations Support Specialist

Rich Logistics
01.2024 - Current

Transaction Settlement Specialist

Exp Realty
05.2022 - 01.2024

Some College (No Degree) - General Studies

Oklahoma City Community College

High School Diploma -

Emerson Alternative Ed.

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Inhelica Gomez