Nancy Galloway
Social Worker
Mills River,NC
Summary
Dedicated Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work History
ESSR Substitute Teacher
Buncombe County Schools, Valley Springs Middle
Arden, , NC
02.2022 - Current
- Drove process improvement to solve business problems.
- Translated customer needs, requirements and preferences into solutions.
- Provided representation on tools and systems initiatives to achieve business objectives.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Worked with principal's office on disciplinary and safety issues.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Supervised lunchroom activities
- Administered tests and quizzes and reported performance to primary teacher.
Investigative, Social Worker
Buncombe County Department
Asheville, NC
08.2019 - 02.2022
- On Call
- Mediator and negotiator providing dispute resolution and outreach and crisis intervention
- Assessed physical, mental, social, emotional, and financial needs of clients
- Investigated home conditions to determine suitability of home, and to protect adults from harmful environment
- Provide outreach, crisis intervention, and conducted home visits
- Assisted clients with accessing community resources
- Responsible for investigating allegations of child abuse, neglect and sexual abuse
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Adult Services Social Worker
Transylvania County Department of Social Services
Brevard, NC
12.2012 - 08.2019
- Mediator and negotiator providing dispute resolution and outreach and crisis intervention
- Assessed physical, mental, social, emotional, and financial needs of clients
- Developed individual treatment plans for clients, Investigated home conditions to determine suitability of home, and to protect adults from harmful environment
- Monitored, evaluated, and recorded client progress according to measurable goals described in treatment and care plan
- Prepared court documents for competency hearings, conduct guardianship assessments, and represents the DSS in the process and provides case management to adult wards when appointed by the Clerk of Court
- Refer clients to appropriate community resources
Child Welfare Social Worker Ill
Transylvania County Department of Social Services
Brevard, NC
08.2008 - 12.2012
- Provided outreach, crisis intervention, and conducted home visits
- Assisted clients with accessing community resources
- Responsible for investigating allegations of child abuse, neglect and sexual abuse
- Arranged for medical, psychiatric, and other tests
- Developed individual treatment plans for clients
- Placed children in foster and adoptive homes, institutions, and medical treatment centers
- Interviewed individuals to assess social and emotional capabilities, physical and mental impairment, and financial needs
- Counseled parents with child rearing problems and children and youth with difficulties in social adjustments
Protective Services Social Worker I/A/T
Henderson County Department of Social Services
Hendersonville, NC
12.2003 - 08.2008
- Responsible for investigating allegations of child abuse, neglect and sexual abuse
- Ensured protective services for children
- Served as a mediator and negotiator providing dispute resolution
- Assisted clients with accessing community resources
- Provided outreach and crisis intervention
- Participated in the interdisciplinary team process, conducted educational, medical, and social assessments, negotiated payments for client services, and translated clinical findings into services
- Arranged for medical, psychiatric, and other tests that may disclose cause of difficulties and indicate remedial measured
- Arranged for day care, homemaker service, prenatal care, and child planning programs for clients in need of such services
- Counseled parents with child rearing problems and children and youth with difficulties in social adjustments
Children, At Risk Case Manager
Blue Ridge Mental Health Center
Burnsville, NC
03.2002 - 12.2003
- Provide psychiatric social work assistance to mentally ill patients of clinic and their families
- Collaborating with psychiatric team in diagnosis and treatment plan
- Interpret psychiatric treatment to patient and patient's family
- Help patients respond constructively to treatment and assist in adjustment to diagnosis and treatment, Help patient and patients' family adjust to diagnosis to reduce fear obstructing acceptance of psychiatric care services
- Actas link between patient, psychiatric agency, and community
- Modified treatment plan to comply with changes in client's status.
Child Protective Services Social Worker II
Mitchell County Department of Social Services
Bakersville, NC
09.2001 - 03.2002
- Investigate home conditions to protect children from harmful environments
- Refer child, parent or guardian to community resources according to the needs of the child, Place and is responsible for children and their well-being in foster homes, institutions, and medical treatment centers
- Initiate court action for non-secure custody
Protective Services Social Worker I and II
Yancey County, Social Services
Burnsville, NC
10.2000 - 09.2001
- Aid parents with child rearing issues and aid children and youth with difficulties in social adjustments
- Investigate home conditions to protect children from harmful environments
- Evaluate children's physical and psychological makeup to determine needs
- Refer child, parent or guardian to community resources according to the needs of the child
- Initiate court action for non-secure custody
Geriatric Caregiver
Betty Blake
Charleston, SC
03.1999 - 09.2000
- Assisted with activities of daily living and in-home therapy
- Linked family with community resources and madereferrals
- Monitored family's adjustment to parent's declining health and provided supportivecounseling
- Assisted with referrals for end of lifeplanning
Social Worker
IHS Facility, Treyburn Rehabilitation and Nursing Center
Durham, NC
08.1998 - 02.1999
- Counseled and monitored residents for mood and behavioral issues
- Developed and implements psychiatric, podiatry, and dental services for 150 bed facility
- Participated in chemical and physical restraint committees
- Facilitated family meetings to discuss patient progress and discharge
Education
Bachelor of Arts - Social Work, Sociology
Meredith College
Raleigh, NC 06.1995 - 08.1998
Associate of Arts -
Brevard College
Brevard, NC 08.1992 - 05.1995
Skills
Case management
Child Welfare Services/Case Management System (CWS/CMS)
Crisis Intervention
Confidential case documentation
Skilled community-based case manager
Efficient under pressure
Knowledge of medical and psychiatric terminology
Multidisciplinary team collaboration
Cooperative
Solution-based interventions
Family reunification specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ESSR Substitute Teacher
Buncombe County Schools, Valley Springs Middle
02.2022 - Current
Investigative, Social Worker
Buncombe County Department
08.2019 - 02.2022
Adult Services Social Worker
Transylvania County Department of Social Services
12.2012 - 08.2019
Child Welfare Social Worker Ill
Transylvania County Department of Social Services
08.2008 - 12.2012
Protective Services Social Worker I/A/T
Henderson County Department of Social Services
12.2003 - 08.2008
Children, At Risk Case Manager
Blue Ridge Mental Health Center
03.2002 - 12.2003
Child Protective Services Social Worker II
Mitchell County Department of Social Services
09.2001 - 03.2002
Protective Services Social Worker I and II
Yancey County, Social Services
10.2000 - 09.2001
Geriatric Caregiver
Betty Blake
03.1999 - 09.2000
Social Worker
IHS Facility, Treyburn Rehabilitation and Nursing Center
08.1998 - 02.1999
Bachelor of Arts - Social Work, Sociology
Meredith College
06.1995 - 08.1998
Associate of Arts -
Brevard College
08.1992 - 05.1995