Nancy Gillis

• Manage electronic records systems to ensure compliance with Michigan Freedom of Information Act statute and departmental policies and standards.
• Developed and implemented processes for all FOIA requests and recordkeeping, and led initiatives to digitize paper records.
• Regularly audit and update database information.
• Retrieval and review of documents and videos, using Michigan Statutes for possible exemptions.
• Follow confidentially regulations to maintain privacy and sensitive material.
• Body camera and dash camera video and audio redactions.
• Background checks and report retrieval for all law enforcement agencies including but not limited to the FBI, ICE, Homeland Security and other municipalities throughout the country

• Transcribed & created reports for police officers and detectives
• Communicated with the City Attorney's Office, Prosecutor's Office and the Court providing documentation for legal submission and compliance
• Assisted officers with researching properties and subject history
• Assisted the public with SOR registration, gun permits, parking regulations and billing
• Liaison between the public and officers
• Updated parking ticket process and recordkeeping

• Assistant to Senior Planner processing site plans, rezonings, interpreting ordinances and taking meeting minutes for the Planning Commission and Historic District Commission
• Provided customer service to public, including engineers, architects, developers and contractors
• Assisted with community development efforts, budget preparation, permits, code enforcement
• Marketing Coordinator and graphic designer on several city projects including the City Calendar, Annual Report Brochure, City Bike map, brochures, flyers and website

As an independent contractor, provided transcription through audio/video content including law enforcement dictation and interviews, jail calls, depositions, financial results conferences, media press conferences and business meetings.