Nancy Herrera
South Gate,US
Overview
4
4
years of professional experience
Work History
Payroll Specialist
AMPAM
Carson, CA
08.2025 - Current
- Process payroll for over 1600+ employees, ensuring timely and accurate payments that enhanced employee satisfaction and retention.
- Analyze payroll discrepancies, implementing corrective measures that result in noticeable improvements in accuracy and compliance.
- Work closely with HR to streamline onboarding processes, reducing payroll setup time and improving the overall employee experience.
- Maintain comprehensive payroll records and reports, ensuring regulatory compliance and facilitating smooth audits with zero discrepancies.
- Provide guidance to employees on payroll-related inquiries, fostering a supportive environment that encouraged open communication and trust.
Human Resources Specialist
Krista Care, LLC
Arcadia, CA
05.2024 - 02.2025
- Partnered with the CEO to develop and implement marketing strategies aimed at expanding the organization’s presence across multiple counties.
- Designed and implemented comprehensive onboarding and training programs to support new hires’ successful integration.
- Led full-cycle recruitment, including sourcing, interviewing, and onboarding an average of 50 new employees per month.
- Ensured compliance with company policies, labor laws, and industry regulations to mitigate risk and maintain operational integrity.
- Managed new hire onboarding, employee recordkeeping, policy acknowledgments, and status changes through ADP Workforce.
Health Administration Intern
Kaiser Permanente
Downey, CA
09.2023 - 05.2024
- Gained hands-on experience in the Population Health Management department through active learning and project involvement.
- Assisted with administrative and management tasks, utilizing Microsoft Excel and Microsoft Office to streamline processes.
- Collaborated with cross-functional teams to enhance workflow efficiency and optimize resource allocation.
- Provided patient support during Health Fair events, demonstrating compassion and commitment to community health initiatives.
- Monitored compliance with healthcare regulations, ensuring all employee certifications were up to date and aligned with industry standards.
Human Resources Generalist
Butterfly Effects, LLC
Los Angeles, CA
02.2022 - 05.2024
- Manage full-cycle recruitment for clinical and non-clinical roles, including therapists, counselors, case managers, and support staff.
- Coordinate onboarding and orientation, ensuring completion of background checks, credentialing, licensure verification, and compliance documentation.
- Support training and mentoring programs to promote employee development, retention, and clinical excellence.
- Serve as a point of contact for employee relations issues, performance management, corrective actions, and conflict resolution.
- Assist with policy development, audits, and HR reporting to support organizational compliance and accreditation requirements.
Education
Bachelor of Arts - Healthcare Administration
Cal State University Long Beach
Long Beach, CA05.2024
Skills
- Data Reporting & Analysis (Excel PivotTables, VLOOKUP)
- Payroll Auditing & Compliance Management
- HRIS Systems (ADP Workforce Now)
- Process Improvement & Workflow Efficiency
- Software Troubleshooting & System Support
- Cross-Team Coordination & Operations Support
Languages
English Native
Spanish Native
Timeline
Payroll Specialist
AMPAM
08.2025 - Current
Human Resources Specialist
Krista Care, LLC
05.2024 - 02.2025
Health Administration Intern
Kaiser Permanente
09.2023 - 05.2024
Human Resources Generalist
Butterfly Effects, LLC
02.2022 - 05.2024
Bachelor of Arts - Healthcare Administration
Cal State University Long Beach