Nancy Hertel
Vero Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Retail Associate with over 15 years of experience in Retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
Work History
Retail Associate
Women's Refuge Resale Shop
08.2006 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
Childcare Worker
TLC Preschool
03.2006 - 07.2010
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted good behavior with positive reinforcement methods.
Child Care Provider
Great Beginnings Daycare
06.2006 - 03.2007
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments and issues.
Education
Certificate - Child Care
IRSC College
05.2008
Skills
- Rewards Programs
- Merchandising and Display
- Corrective Actions
- Adaptable and Flexible
- Item Ticketing and Pricing
- Merchandise Receiving and Handling
- Building Customer Loyalty
- Cash Register Operations
- Available Nights, Weekends and Holidays
Timeline
Retail Associate
Women's Refuge Resale Shop
08.2006 - Current
Child Care Provider
Great Beginnings Daycare
06.2006 - 03.2007
Childcare Worker
TLC Preschool
03.2006 - 07.2010
Certificate - Child Care
IRSC College
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