Nancy Ho
Houston,TX
Summary
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server
KPOT HOTPOT AND KOREAN BBQ
Houston , TX
2023.03 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- TOAST skills proficiency
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Server
Handam Korean BBQ
Houston , TX
2021.03 - 2023.02
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Associate of Science - Biology
University of Houston - Downtown
Houston, TX2025-05
Skills
- Guest Engagement
- Table Bussing
- Beverage Preparation
- Safe Food Handling
- Table Setting
- Food Running
- Service Prioritization
- Supply Restocking
- Price Memorization
- Sales Techniques
Timeline
Server
KPOT HOTPOT AND KOREAN BBQ
2023.03 - Current
Server
Handam Korean BBQ
2021.03 - 2023.02
Associate of Science - Biology
University of Houston - Downtown
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