Nancy Ho

Houston,TX

Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

years of professional experience

Work History

Server

KPOT HOTPOT AND KOREAN BBQ

Houston, TX

03.2023 - Current

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleaned tables and chairs to prepare dining area for next customers.
TOAST skills proficiency
Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Server

Handam Korean BBQ

Houston, TX

03.2021 - 02.2023

Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Stayed informed about daily specials, new menu items, promotions.
Operated POS terminals to input orders, split bills and calculate totals.

Education

Associate of Science - Biology

University of Houston - Downtown

Houston, TX

05-2025

Skills

Guest Engagement
Table Bussing
Beverage Preparation
Safe Food Handling
Table Setting

Food Running
Service Prioritization
Supply Restocking
Price Memorization
Sales Techniques

Timeline

Server

KPOT HOTPOT AND KOREAN BBQ

03.2023 - Current

Server

Handam Korean BBQ

03.2021 - 02.2023

Associate of Science - Biology

University of Houston - Downtown

Nancy Ho

Summary

Overview

Work History

Server

Server

Education

Associate of Science - Biology

Skills

Timeline

Server

Server

Associate of Science - Biology

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