Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Johnson

West,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Medication Access Specialist

Baylor Scott & White
01.2020 - Current

Coordinates with providers and local pharmacies to assist in the technical aspects of the distribution of medication refills and related functions for improving patient care.

Pharmacy Technician

HEB Pharmacy
08.2014 - 01.2020
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Pharmacy Technician

Walgreens
11.2010 - 08.2014
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Certification - Pharmacy Technician

Texas State Technical College - Waco
Waco, TX
06.2009

Associate of Arts - Community Affairs

Humphreys College
Stockton, CA
05.2001

Skills

  • User Training
  • Problem Solving
  • Process Improvement
  • Network Configuration
  • Continuous Learning
  • Remote Access Tools
  • Team Collaboration
  • Adaptability
  • Customer Support
  • Quality Assurance

Timeline

Medication Access Specialist

Baylor Scott & White
01.2020 - Current

Pharmacy Technician

HEB Pharmacy
08.2014 - 01.2020

Pharmacy Technician

Walgreens
11.2010 - 08.2014

Certification - Pharmacy Technician

Texas State Technical College - Waco

Associate of Arts - Community Affairs

Humphreys College
Nancy Johnson