Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Nancy Lawson

Fort Worth,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Wild Willy's Adventure Zone
Elizabeth, CO
03.2021 - Current
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Collaborated with team members to improve performance and implement training updates.
  • Resolved customer complaints and reported issues to senior management.
  • Taught staff upselling techniques to meet revenue targets.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Delegated tasks to employees and monitored activities and task completion.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Checked orders for quality and completeness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.

Logistics Specialist

US Navy
Ft. Worth, TX
05.2016 - 04.2019
  • Conducted inventory checks and resolved discrepancies.
  • Worked with team members to improve process integration and flow.
  • Kept deliveries on track and provided timely status updates.
  • Strengthened integrity, developing organization systems for records, reports and agendas.
  • Improved lines of communication between company and customers.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
  • Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
  • Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
  • Aided senior leadership with report generation to utilize process improvements.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Organized and maintained order documentation.

Education

Bachelor of Science - Business And Logistics

Colorado Technical University, Colorado Springs, CO
02.2023

Graduated Cum Laude

Skills

  • Problem-Solving
  • Inventory Assessment
  • Coordinating Daily Operations
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Staff Supervision
  • Budget Adherence
  • Documentation and Reporting
  • Continuous Improvement
  • Team Collaboration and Leadership
  • Safety Procedures
  • Performance Monitoring
  • Purchasing and Procurement
  • Customer Service
  • Computer Skills
  • Supply Requisition
  • Work Order Analysis
  • Materials Inspection

Affiliations

  • Member, Alumni Association
  • Navy and Marine Corps Achievement Medal

Timeline

Shift Supervisor - Wild Willy's Adventure Zone
03.2021 - Current
Logistics Specialist - US Navy
05.2016 - 04.2019
Colorado Technical University - Bachelor of Science, Business And Logistics

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Nancy Lawson