Nancy Lawson

Fort Worth,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Shift Supervisor

Wild Willy's Adventure Zone

Elizabeth, CO

03.2021 - Current

Completed opening and closing duties to facilitate business operations.
Assisted upper management with daily operations to meet standards of service and quality.
Collaborated with team members to improve performance and implement training updates.
Resolved customer complaints and reported issues to senior management.
Taught staff upselling techniques to meet revenue targets.
Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
Delegated tasks to employees and monitored activities and task completion.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Checked orders for quality and completeness.
Complied with company safety procedures, policies and regulations to promote safe working environment.

Logistics Specialist

US Navy

Ft. Worth, TX

05.2016 - 04.2019

Conducted inventory checks and resolved discrepancies.
Worked with team members to improve process integration and flow.
Kept deliveries on track and provided timely status updates.
Strengthened integrity, developing organization systems for records, reports and agendas.
Improved lines of communication between company and customers.
Logged, processed and followed up on merchandise authorization shipments in databases.
Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
Aided senior leadership with report generation to utilize process improvements.
Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
Organized and maintained order documentation.

Education

Bachelor of Science - Business And Logistics

Colorado Technical University, Colorado Springs, CO

02.2023

Graduated Cum Laude

Skills

Problem-Solving
Inventory Assessment
Coordinating Daily Operations
Verbal and Written Communication
Work Planning and Prioritization
Staff Supervision
Budget Adherence
Documentation and Reporting
Continuous Improvement

Team Collaboration and Leadership
Safety Procedures
Performance Monitoring
Purchasing and Procurement
Customer Service
Computer Skills
Supply Requisition
Work Order Analysis
Materials Inspection

Affiliations

Member, Alumni Association
Navy and Marine Corps Achievement Medal

Timeline

Shift Supervisor - Wild Willy's Adventure Zone

03.2021 - Current

Logistics Specialist - US Navy