Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Li

Littleton,Colorado

Summary

Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

7
7
years of professional experience

Work History

Resource Planning Coordinator/Schedule

Bright Horizons
12.2017 - Current
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.

Dispatcher

Cooper Heating & Cooling
04.2017 - 12.2017
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.

Education

Associate of Arts -

Front Range Community College
Westminster, CO

Bachelor of Arts - Communications

Southern New Hampshire University
Hooksett, NH
05.2026

Skills

  • Data Entry
  • Information Collection
  • Project Management
  • Resource Allocation

Timeline

Resource Planning Coordinator/Schedule

Bright Horizons
12.2017 - Current

Dispatcher

Cooper Heating & Cooling
04.2017 - 12.2017

Associate of Arts -

Front Range Community College

Bachelor of Arts - Communications

Southern New Hampshire University

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Nancy Li