Nancy Luu
Garland
Summary
Dynamic and detail-oriented professional with a proven track record at Grifols Biomat USA, excelling in organization and time management. Leveraged expertise in data entry and phlebotomy to enhance patient experience and maintain high accuracy in test results. Demonstrated exceptional telephone skills and a calm demeanor, contributing to a professional and efficient office environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Amaze Nail Bar
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Laboratory Technician /Medical Assistant Intern
Prima Health Clinic
02.2023 - 05.2023
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Phlebotomist/Laboratory Technician
Grifols Biomat USA
10.2020 - 01.2023
- Provided clear instructions to patients regarding aftercare procedures to prevent complications.
- Applied venipuncture techniques to collect blood samples from patients of all ages.
- Utilized barcode scanning software for accurate sample labeling and tracking.
- Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
- Collected blood specimens following strict protocols to ensure sample integrity.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Documented information by maintaining daily logs and equipment record books.
Education
No Degree - Pre-requisites
Richland College
Dallas, TX01-2026
GED -
Texas State School
Brownwood, TX05-2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Calm demeanor
- Attention to detail
- Basic math
- Office supply management
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified phlebotomy technician
Languages
Vietnamese
Limited Working
English
Full Professional
Timeline
Receptionist
Amaze Nail Bar
10.2024 - Current
Laboratory Technician /Medical Assistant Intern
Prima Health Clinic
02.2023 - 05.2023
Phlebotomist/Laboratory Technician
Grifols Biomat USA
10.2020 - 01.2023
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified phlebotomy technician
No Degree - Pre-requisites
Richland College
GED -
Texas State School
Similar Profiles
J’Naya VillanuevaJ’Naya Villanueva
Nail Technician at Paint Nail BarNail Technician at Paint Nail Bar
Niki NguyenNiki Nguyen
Assisting General Manager at Gloss Nail barAssisting General Manager at Gloss Nail bar
Abigail YanavichAbigail Yanavich
Receptionist at Gloss Nail BarReceptionist at Gloss Nail Bar