NANCY MARTIN
Charleston,IL
Summary
Seasoned pharmacist with 26 years in community pharmacy, specializing in pharmacy management and clinical services. Delivers patient-centered care and fosters community relationships to enhance health outcomes. Skilled in team leadership, workforce scheduling, and pharmacy operations, with a focus on quality care and education.
Overview
1
1
Certification
6
6
years of post-secondary education
27
27
years of professional experience
Work History
Pharmacy Manager
Walmart Pharmacy
Charleston, USA
01.2014 - Current
- Lead daily pharmacy operations while maintaining a strong focus on patient safety, quality care, and customer service.
- Provide clinical services including Medication Therapy Management (MTM), Outcomes, Immunizations, basic health screenings, and Test to Treat services.
- Utilize clinical knowledge and patient communication skills to identify opportunities to improve medication therapy and patient outcomes.
- Built lasting relationships with patients through friendly, respectful, and personalized service, enhancing patient satisfaction.
- Managed and supported pharmacy staff, fostering teamwork and accountability to create a positive work environment.
- Develop and maintain workforce schedules to ensure appropriate staffing and efficient pharmacy operations.
- Served as a resource for patients and pharmacy team members on medications and health-related questions, improving communication and care.
Staff Pharmacist
Walmart Pharmacy
01.2000 - 01.2014
- Provided safe and accurate medication dispensing and comprehensive pharmaceutical care.
- Counseled patients regarding medications, proper use, potential side effects, and adherence.
- Delivered exceptional customer service, fostering strong relationships with patients and families to enhance patient satisfaction and trust.
- Collaborated with pharmacy technicians and healthcare professionals to ensure quality patient care and optimize medication management.
- Delivered exceptional customer service and developed strong relationships with patients and families.
- Provided clinical support and medication-related education, empowering patients to make informed decisions about their health.
Interim Pharmacy Manager / PIC
Walmart Pharmacy
- Led pharmacy operations and oversight during interim management assignments, ensuring continuity of services.
- Coordinated pharmacy staffing and workflow to enhance patient care and meet regulatory requirements.
- Facilitated problem-solving for pharmacy teams to uphold quality standards and improve service delivery.
Education
Doctor of Pharmacy -
St. Louis College of Pharmacy
St. Louis , MO 08.2000 - 05.2001
Bachelor of Science - Pharmacy
St. Louis College of Pharmacy
St. Louis , MO 08.1995 - 05.2000
Skills
- Medication Therapy Management (MTM)
- Clinical Services
- Immunization
- Test-to-treat
- Outcomes
- Pharmacy Management
- Patient care
- Patient counseling
- Inventory Management
- Pharmacy Software
- Microsoft OneNote
- Team leadership
- Critical thinking
- Communication
Certification
- CPR Certified
- APhA Certified
Degree
PharmD
Timeline
Pharmacy Manager
Walmart Pharmacy
01.2014 - Current
Doctor of Pharmacy -
St. Louis College of Pharmacy
08.2000 - 05.2001
Staff Pharmacist
Walmart Pharmacy
01.2000 - 01.2014
Bachelor of Science - Pharmacy
St. Louis College of Pharmacy
08.1995 - 05.2000
Interim Pharmacy Manager / PIC
Walmart Pharmacy