Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Martinez

Commerce City,CO

Summary

Cashier with 5+ years of diverse experience in retail and education sectors. Proven expertise in customer service, conflict resolution, and mentoring, underlined by fluency in Spanish. Notably, excelled in training new hires, both as a cashier at Bass Pro Shops and a front-end supervisor at King Soopers. In the education sector, demonstrated adaptability by effectively supporting students and teachers, with the added capability to step in as a substitute teacher. A dependable professional, focused on optimizing operations through keen analysis and resolution-oriented approach.

Overview

10
10
years of professional experience

Work History

Cashier

Bass Pro Shops
Denver
10.2022 - 12.2023
  • Trained several new hires on the register
  • Exceptional customer service
  • Resolve customer complaints
  • Collecting payment
  • Checking stock and refilling shelves.

Paraprofessional

Central Elementary
Commerce City
10.2019 - 05.2021
  • Connected with students for support in literature, math and writing
  • Supported teachers in basic tasks that needed attention
  • Maintained flexibility to work remotely as a substitute teacher when teachers were out sick.

Front end Supervisor

King Soopers
Denver
11.2013 - 07.2019
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.

Education

High School Diploma -

Adams City High School
Commerce City
05.2013

Skills

  • Mentoring and coaching
  • Dependable and reliable
  • Fluent in Spanish
  • Resolution-oriented

Timeline

Cashier

Bass Pro Shops
10.2022 - 12.2023

Paraprofessional

Central Elementary
10.2019 - 05.2021

Front end Supervisor

King Soopers
11.2013 - 07.2019

High School Diploma -

Adams City High School
Nancy Martinez