Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Nancy Mueller

Howell,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Regional Director of Operations, New Jersey Shore North 2

Fox Rehabilitation
05.2013 - Current
  • Motivate employees through effective communication.
  • Serve as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Visit sites periodically to view service levels and adherence to practice standards.
  • Foster strong partnerships with senior living facilities and community stakeholders, enhancing the practice's reputation and creating mutually beneficial collaborations.
  • Participate in promotional opportunities and onboarding of new accounts and clinicians.
  • Grew region to 50 clinicians and split into two successful regions in January 2022.
  • Recognitions: Highest Salaried Productivity, Highest Gross Profit, Highest Team Percentage for Summer Incentive
  • Colleague of the Month

Innovations Committee Member

Fox Rehabilitation
09.2019 - Current
  • Provide insightful feedback on proposed initiatives, ensuring their successful implementation and sustainability.
  • Attend committee meetings to propose, discuss and advance innovative ideas.
  • Projects: Lead and Inspire, Milestone Anniversary program, Purchasing Best Practices

Regional Director of Operations, Alabama North 1

Fox Rehabilitation
11.2022 - 09.2023
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall culture of the practice.
  • Visited sites periodically to view service levels and adherence to practice standards.
  • Assisted in hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

M&A Clinical Liaison

Fox Rehabilitation
06.2021 - 09.2023
  • Helped develop structure around the M&A process in the initial phases.
  • Assisted in M&A activities by conducting due diligence procedures and integrating acquired entities into existing operations seamlessly .
  • Played an instrumental role in M&A activities, effectively integrating teams from different organizations while minimizing disruptions to operations.
  • Provided guidance on acquisition-related issues to other team members as needed, sharing expertise in M&A best practices.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Trained and supported local leadership on integration of new colleagues.
  • Assist with conversion calls.


Regional Quality Assurance Liaison for New Jersey Shore North 1 and 2 teams

Fox Rehabilitation
09.2012 - 05.2013
  • Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
  • Enhanced clinical performance by providing personalized guidance and support.
  • Guided clinicians in overcoming challenges by sharing personal experiences and offering practical advice.
  • Monitored clinical performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
  • Traveled to Virginia and South Carolina to assist with Go-Live Raintree trainings.

Physical Therapist on the New Jersey Shore North 2 team

Fox Rehabilitation
11.2010 - 09.2012
  • PT Mentor for NJ Shore North 2 team.
  • Lead therapist in the Howell Brandywine Assisted Living Facility.
  • Raintree resource for team during transition period.

Physical Therapy Coordinator for the inpatient and outpatient therapy departments

Shore Rehabilitation Institute
06.2010 - 11.2010
  • Created annual budget for the department and ensured that the department remained fiscally sound.
  • Coordinated weekend staffing schedule and monthly education sessions.
  • Coordinated and conducted monthly meetings for the inpatient PT department, outpatient multi-disciplinary therapy department, multi-disciplinary staff meetings and therapy technician meetings.
  • Maintained close communication with the managers of all departments to maximize quality patient care.
  • Monitored compliance with Joint Commission, federal and state agency requirements.
  • Safety Representative on Ocean Medical Center's Safety Committee for Shore Rehabilitation Institute.
  • Member of the Prevention of Workplace Violence/Safe Patient Handling Committee.

Assistant Physical Therapy Coordinator

Shore Rehabilitation Institute
09.2007 - 06.2010
  • Supervised all full-time, part-time and per diem physical therapy staff.
  • Assisted in supervision of therapy technicians and secretarial staff.
  • Safety Representative on Ocean Medical Center's Safety Committee for Shore Rehabilitation Institute.
  • Member of the Prevention of Workplace Violence/Safe Patient Handling Committee.
  • Coordinated and conducted monthly staff meetings for the outpatient therapy department.
  • Assisted in the coordination of monthly multi-disciplinary staff meetings and physical therapy staff meetings.
  • Evaluated and treated a variety of patients in the acute rehab and outpatient settings.

Staff Physical Therapist

Shore Rehabilitation Institute
11.2001 - 09.2007
  • Worked as a staff physical therapist in the outpatient department.
  • Worked as a staff physical therapist in a 40 bed acute rehab hospital.
  • Worked as temporary Assistant PT Coordinator for six months in 2004.

Staff Physical Therapist

Rehabilitation Institute of Morristown Memorial
04.2000 - 11.2001
  • Worked as a staff physical therapist in an acute rehab unit.
  • Evaluated and treated a variety of patients in the acute and subacute rehab departments.
  • Served as team facilitator.

Education

Doctor of Physical Therapy -

Arcadia University
Glenside, PA
08.2019

Master of Science in Physical Therapy -

University of Miami Division of Physical Therapy
Coral Gables, FL
12.1999

Bachelor of Arts - Biology

Rutgers University
New Brunswick, NJ
05.1996

Skills

  • Attention to Detail
  • Calm and Effective Under Pressure
  • Reliability and Dedication
  • Conflict Resolution
  • Building Rapport and Credibility
  • Spanish Fluency

Personal Information

Title: PT, DPT, GCS

Certification

Geriatric Clinical Specialist

Timeline

Regional Director of Operations, Alabama North 1

Fox Rehabilitation
11.2022 - 09.2023

M&A Clinical Liaison

Fox Rehabilitation
06.2021 - 09.2023

Innovations Committee Member

Fox Rehabilitation
09.2019 - Current

Regional Director of Operations, New Jersey Shore North 2

Fox Rehabilitation
05.2013 - Current

Regional Quality Assurance Liaison for New Jersey Shore North 1 and 2 teams

Fox Rehabilitation
09.2012 - 05.2013

Physical Therapist on the New Jersey Shore North 2 team

Fox Rehabilitation
11.2010 - 09.2012

Physical Therapy Coordinator for the inpatient and outpatient therapy departments

Shore Rehabilitation Institute
06.2010 - 11.2010

Assistant Physical Therapy Coordinator

Shore Rehabilitation Institute
09.2007 - 06.2010

Staff Physical Therapist

Shore Rehabilitation Institute
11.2001 - 09.2007

Staff Physical Therapist

Rehabilitation Institute of Morristown Memorial
04.2000 - 11.2001

Doctor of Physical Therapy -

Arcadia University

Master of Science in Physical Therapy -

University of Miami Division of Physical Therapy

Bachelor of Arts - Biology

Rutgers University

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