Nancy Mueller
Winter Garden,FL
Summary
Accomplished Registered Nurse with extensive experience in Northwell Health System's Emergency and Intensive Care Units, showcasing exceptional skills in EKG interpretation and patient assessments. Known for advanced critical thinking and effective team collaboration, significantly enhancing patient care and satisfaction. Expert in pediatric and trauma nursing, with a proven track record of mentoring staff and optimizing patient outcomes. Supported patients and family in time of need. Provided customer service to result in an excellent outcome.
Overview
43
43
years of professional experience
Work History
Registered Nurse, Emergency Department
Northwell Health System
08.2013 - 01.2024
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient responses in electronic medical records.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Monitored patient reactions after administering medications and IV therapies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Educated family members and caregivers on patient care instructions.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Contributed to the creation of a positive work culture within the Emergency Department by actively participating in team-building activities, offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Registered Nurse, Intensive Care Unit
Northwell Health System
06.1981 - 08.2013
- Facilitated smooth patient transitions from the ICU to other units by providing detailed reports and recommendations for ongoing care.
- Streamlined workflow by efficiently prioritizing tasks during high-stress situations, leading to better overall performance of the ICU team.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Collaborated with interdisciplinary teams to establish optimal care plans, resulting in improved patient satisfaction.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Worked with physicians and nursing staff to develop treatment protocols addressing patients' current symptom presentation as well as underlying conditions.
- Delegated work to nursing support staff and monitored performance to protect patients and maintain optimal care standards.
- Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
- Handled ventilator support, feeding tubes and central lines.
- Mentored new nursing staff, facilitating smooth integration into the ICU unit and promoting a supportive workplace culture.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Delivered outstanding patient care in pediatric critical care units.
Education
Master of Science - Nursing Administration
Adelphi University
Garden City, NY05-1991
Bachelor of Science - Nursing
Adelphi University
Garden City, NY06-1981
Skills
- EKG Interpretation
- Pediatric Advanced Life Support (PALS)
- Trauma Nursing Core Course (TNCC)
- Student Precepting
- Delegation and Motivation
- Pediatric Emergency Assessment, Recognition and Stabilization
- Patient Assessments
- Pediatric Advanced Life Support
- Medication Administration
Timeline
Registered Nurse, Emergency Department
Northwell Health System
08.2013 - 01.2024
Registered Nurse, Intensive Care Unit
Northwell Health System
06.1981 - 08.2013
Master of Science - Nursing Administration
Adelphi University
Bachelor of Science - Nursing
Adelphi University
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