Nancy Muir

Managed all aspects of eBay business operations, including sourcing products, creating compelling listings, and optimizing for search visibility.Developed customer relationships, handling inquiries, returns, and feedback with an emphasis on creating positive buyer experiences.

Increased sales by [percentage] through targeted marketing and strategic product selection.

Managed inventory, processed shipments, and kept track of financials, demonstrating excellent organizational and time-management skills.Analyzed market trends to adjust pricing strategies, resulting in higher profit margins.

Elderly Care: Provided compassionate and attentive care for elderly clients, ensuring safety, comfort, and dignity at all times.

Alzheimer’s Care: Specialized in caring for individuals with Alzheimer’s disease, managing symptoms, reducing agitation, and enhancing daily living activities.

Personal Care Assistance: Assisted with daily activities including bathing, dressing, grooming, and hygiene maintenance.

Mobility Support: Helped with walking, transferring, and positioning to prevent falls and ensure comfort.

Household Management: Performed light housekeeping duties such as cleaning, laundry, meal preparation, and ensuring a safe, tidy living environment.

Medication Management: Assisted in medication reminders, ensuring timely administration of prescribed treatments.

Companionship: Provided emotional support through conversation, recreational activities, and maintaining mental well-being.

Meal Preparation: Prepared nutritious, tailored meals based on dietary needs and preferences of elderly clients.

• Verified customer information such as name, address, telephone number. prior to processing requests or orders.
• Managed multiple lines simultaneously while providing courteous service to callers.
• Assisted in resolving customer complaints in a professional manner by taking ownership of their issue until it was resolved satisfactorily.
• Managed multiple tasks simultaneously while adhering to strict deadlines.
• Maintained a neat reception area by organizing supplies and ensuring that all materials were up-to-date.
• Answered incoming calls, transferred calls, and took messages for staff members.
• Monitored emergency and code alarms, making emergency announcements or routing emergency calls to appropriate location.
• Greeted visitors to log persons in and out of facility, assign security badges and contact employee escorts.
• Operated telephone switchboard and routed calls to correct destination.