Nancy Niemeyer
Case Manager Supervisor
Tulsa,OK
Summary
Proven Case Manager with a track record of empowering clients at Family and Children's Services through informed decision-making and strategic case management. Skilled in problem-solving and documentation, consistently enhancing client care and compliance. Achieved notable improvements in case outcomes, leveraging both case management and decision-making abilities for impactful results. Compassionate Case Manager experienced in diverse environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
18
18
years of professional experience
Work History
Case Manager Supervisor
Family and Children's Services
08.2020 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Enhanced team performance through regular supervision, coaching, and training of case managers.
Supervisor of Operations
Ag Landscape and Design
06.2013 - 08.2020
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Research Associate
OSU Extension, Tulsa County
03.2007 - 06.2013
- Monitored progress against project timelines, ensuring timely completion of deliverables while maintaining high-quality standards.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Assisted in the development of new research proposals, resulting in increased funding opportunities and project growth potential.
- Collaborated with multidisciplinary teams to drive project success and achieve objectives.
Education
Bachelor of Science - Human Development And Family Science
Oklahoma State University - Tulsa
Tulsa, OK 05.2001 -
Associate of Science - Family Systems
Tulsa Community College
Tulsa, OK 05.2001 -
Skills
Case Management
Timeline
Case Manager Supervisor
Family and Children's Services
08.2020 - Current
Supervisor of Operations
Ag Landscape and Design
06.2013 - 08.2020
Research Associate
OSU Extension, Tulsa County
03.2007 - 06.2013
Bachelor of Science - Human Development And Family Science
Oklahoma State University - Tulsa
05.2001 -
Associate of Science - Family Systems
Tulsa Community College
05.2001 -
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