Nancy Ortiz
Brooklyn,NY
Summary
Food service professional with extensive experience in school nutrition programs. Expertise in conducting food safety audits and training staff to ensure compliance with HACCP guidelines, contributing to improved operational success and team performance.
Overview
32
32
years of professional experience
Work History
Food Advisor / HACCP
Office of School Food and Nutrition Services
01.2014 - Current
- Ensured compliance with HACCP guidelines and regulatory standards, maintaining high safety standards across facilities.
- Conducted food safety and facility audits; developed and implemented corrective action plans to enhance compliance.
- Trained food service staff on best practices for storage, preparation, and sanitation to ensure safe food handling.
- NYC DOE
Cook
Office of School Food and Nutrition Services
01.2009 - 01.2014
- Prepared and served food, ensuring adherence to nutrition and safety standards for optimal health.
- Maintained cleanliness and organization of kitchen and equipment, promoting a safe and efficient work environment.
- Assisted with inventory management and food ordering to ensure timely availability of supplies.
- Collaborated with NYC DOE staff
School Lunch Assistant / Bookkeeper
Office of School Food and Nutrition Services
01.2001 - 01.2009
- Managed inventory and shipping records, ensuring accurate tracking of consumption for school food programs.
- Handled cash reconciliation and maintained receipts and petty cash accounts, supporting financial accuracy.
- Maintained payroll records; processed time sheets and budget assignments.
- Oversaw preparation of payroll adjustments and deductions, ensuring compliance with financial documentation standards.
- Collaborated with NYC Department of Education on food program operations.
Shift Manager
McDonald's Restaurant
Brooklyn, USA
01.1996 - 03.2001
- Managed hiring, scheduling, and inventory to align staffing with demand.
- Supervised daily operations and staff for food service shifts to maintain smooth service flow.
- Ensured quality control and guest satisfaction through consistent standards.
- Fostered a positive, productive work environment.
- Brooklyn, NY
School Lunch Helper
Office of School Food and Nutrition Services
01.1994 - 01.2001
- Prepared and served nutritious meals to students, ensuring adherence to health and safety standards.
- Maintained cleanliness of kitchen and cafeteria areas, promoting a safe and hygienic environment for food preparation and dining.
- Organized supplies and inventory for kitchen staff, streamlining operations and ensuring efficient meal service.
- Supported operations at NYC DOE
Education
Associate Degree - Liberal Arts
Kingsborough Community College
Brooklyn, NY01-2003
High School Diploma -
Edward R. Murrow High School
Brooklyn, NY01-1990
Skills
- Food Safety Management
- HACCP Compliance
- Inventory Management
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- PowerPoint
- Problem-solving
- Analytical skills
- Organizational skills
- Detail-oriented
- Administrative skills
- Oral communication
- Written communication
- Office equipment
Timeline
Food Advisor / HACCP
Office of School Food and Nutrition Services
01.2014 - Current
Cook
Office of School Food and Nutrition Services
01.2009 - 01.2014
School Lunch Assistant / Bookkeeper
Office of School Food and Nutrition Services
01.2001 - 01.2009
Shift Manager
McDonald's Restaurant
01.1996 - 03.2001
School Lunch Helper
Office of School Food and Nutrition Services
01.1994 - 01.2001
Associate Degree - Liberal Arts
Kingsborough Community College
High School Diploma -
Edward R. Murrow High School