Nancy Perahia
San Pedro,CA
Summary
Dynamic RN Case Manager with a proven track record at Providence Health & Services, excelling in care coordination and discharge planning. Advocated for patients and families, enhancing satisfaction scores while effectively managing complex cases. Known for strong clinical judgment and compassionate support, successfully reducing hospital readmissions through education and resource facilitation.
Overview
45
45
years of professional experience
Work History
RN Case Manager
Providence Health & Services
05.1995 - 01.2025
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Worked with outside payors for financial reimbursement
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
RN Supervisor Case Management
Providence Health & Services
01.2010 - 01.2017
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
RN, Critical Care
San Pedro Peninsula Hosptal
07.1980 - 12.1984
Education
Associate of Arts - Registered Nurse
Los Angeles Harbor College
Wilmington, CA05-1980
Skills
- Discharge planning
- Multidisciplinary approach
- Care coordination
- Utilization review
- Community resources
- Critical thinking
- Compassionate and caring
- Strong clinical judgement
- Interqual proficient
Timeline
RN Supervisor Case Management
Providence Health & Services
01.2010 - 01.2017
RN Case Manager
Providence Health & Services
05.1995 - 01.2025
RN, Critical Care
San Pedro Peninsula Hosptal
07.1980 - 12.1984
Associate of Arts - Registered Nurse
Los Angeles Harbor College
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