Nancy Pinedo
Coachella,USA
Summary
Dynamic professional with a strong background in administrative support and customer service, eager to leverage exceptional communication and organizational skills in a challenging role. Proven ability to enhance operational efficiency and foster positive client relationships through attentive service and problem-solving capabilities. Ready to contribute to team success and drive organizational goals forward. Committed to delivering high-quality results in fast-paced environments while maintaining a focus on customer satisfaction.
Overview
26
26
years of professional experience
Work History
Motor Vehicle Representative
Department of Motor Vehicles
04.2019 - Current
- Managed cashiering tasks, data entry, and form processing for driving licenses, ID cards, vehicle registration, and occupational licenses.
Agency Producer/Customer Service Representative
Farmers insurance
02.2018 - 04.2019
- Customer Service Rep Setting appointment, helping client with payment questions on there policies. Bank deposits. Agency Producer quoting and explaining coverages to clients and preparing there insurance policies.
Licensed Sales Rep
Allstate Insurance
02.2002 - 04.2006
- Develop new sales opportunities, made sales presentations, and closed sales. Established client relationships and followed up with clients, as needed. Answered phones and made payments for the clients. Made colds calls and a lead database. Conducted policy reviews and updated policies.
Sales Associate
JC Penney
01.2000 - 12.2001
- Responsible for greeting customer and helping guest find merchandise, stocking and organizing product on the sales floor. Ringing up purchases and help guest with there returns.
Education
None - Liberal Arts
College of the Desert
Palm Desert, CA08.2001
Certificate - Automated Office Skills
Center for Employment Training
Coachella, CA01.2001
Diploma - General Studies
Coachella Valley High School
Thermal, CA06.1999
Skills
- Commercial Insurance
- Life Insurance
- Microsoft Office
- Microsoft Excel
- Social Media Marketing
- Insurance Sales
- FileMaker
- Contracts
- Microsoft Powerpoint
- Organizational skills
- Microsoft Word
- Administrative Experience
Languages
Spanish - Expert
Timeline
Motor Vehicle Representative
Department of Motor Vehicles
04.2019 - Current
Agency Producer/Customer Service Representative
Farmers insurance
02.2018 - 04.2019
Licensed Sales Rep
Allstate Insurance
02.2002 - 04.2006
Sales Associate
JC Penney
01.2000 - 12.2001
None - Liberal Arts
College of the Desert
Certificate - Automated Office Skills
Center for Employment Training
Diploma - General Studies
Coachella Valley High School
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