Nancy Powell
Fred Meyers
Vancouver,WA
2023
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Hardlines Order Clerk
19 Years 1 Month- Processed customer orders accurately using store order entry systems and POS tools.
- Verified product availability and routed substitutions to maintain order fulfillment.
- Communicated with department staff to coordinate picking, packing, and timely order completion.
- Updated inventory records to support accurate stock levels and replenishment decisions.
- Adapted quickly to store procedures while maintaining accuracy in daily order processing.
- Provided exceptional customer service by taking ownership of issues until resolved, consistently following up on progress updates without prompting from clients or management staff members alike.
- Maintained accurate inventory records, conducting regular audits to prevent stock discrepancies.
Operator (Customer Service)
- Managed customer inquiries and delivered clear directory assistance calls at high daily volume.
- Monitored call queues and transferred to supervisor when appropriate!
Education
High School Diploma
Timeline
Hardlines Order Clerk
Fred Meyers
06.2003 - 07.2022Read More
Operator (Customer Service)
PNB US West Quest Phone Company
04.2003Read More
Cleveland High School
High School Diploma
Read More