Hi, I’m
Nancy Rached
Derry
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Accomplished Flight Attendant offering over [Number] years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
1
year of professional experience
1
Certification
Work History
FSI
International Flight Attendant
2023.01 - Current (1 year & 8 months)
Job overview
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
- Ensured safety and comfort of customers onboard aircraft.
Education
Portland Community College , Portland, OR
Associate of Arts from Cultural Anthropology
04.2017
University Overview
- Honoree of [Honor Name] arts transfer program
Skills
- Verbal and Written Communication
- Passenger Support
- Infant AED and CPR
- Crew Coordination
- Pre-Flight Briefings
- Crew Resource Management
- Deplaning Oversight
- Company Culture and Values
- Food and Beverage Service
- Active Listening
- FAA Regulations
- Company Policy Adherence
- Guest Services
- Hospitality Service Expertise
- Federal Guidelines
- Cleanliness and Sanitation
- Constructive Feedback
- Social Perceptiveness
- Client Support
- Emergency Care
- Boarding Coordination
- Medical Emergency Response
- Customer Feedback
- Conflict Resolution Techniques
- Company Guidelines
- Customer Care
- Reading Comprehension
- Creative Solutions
- Quality Assurance
- Safety Demonstrations
- Microsoft Word
- Administer First Aid
- Emergency Procedures Knowledge
- Speech Clarity
- PA Systems
- Safe Environment Planning
- Service Quality
Certification
- Certified [Job Title], [Company Name] - [Timeframe]FAA
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
International Flight Attendant
FSI
2023.01 - Current (1 year & 8 months)
Portland Community College
Associate of Arts from Cultural Anthropology
- Certified [Job Title], [Company Name] - [Timeframe]FAA
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