Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nancy Ramos

Lake Worth Beach,Florida

Summary

To obtain a position with a company that offers the opportunity for advancement while utilizing my strong customer services, skills and leadership. Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.

Overview

14
14
years of professional experience

Work History

AGPM Sr Property Manager

01.2010 - Current
  • Providing leadership and direction to the team, ensures all support from the corporate office and understands roles in achieving established goals
  • Manage the property to enhance individual performance, as well as provide excellent customer service to residents
  • Assists the Regional Property Manager in the select projects and evaluates team member’s performance, annual performance reviews
  • Counsels underperforming team member and provides feedback to improve performance
  • Monitor work quality and assisted the management to resolve operation on daily task, collecting payment, posting rent payments, screening applicants, recording property activity, conducting comparative surveys, service request, conducting move in/out inspections to achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency and retention strategies to maintain 100% occupancy level
  • Hold monthly training sessions for office and maintenance.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.

Education

High School Diploma -

Bay Shore Senior High School
Bay Shore, NY
05-1987

Skills

  • Delegate team leadership
  • Rent collection
  • Tenant relations
  • Teamwork and Collaboration
  • Complete task
  • Tax Credit and Conventional properties
  • Staff Supervision
  • Facilities Management
  • Customer Service
  • Lease Management
  • Collection management proficiency
  • Lease agreements proficiency
  • Regulatory Compliance
  • Asset Management
  • Property Inspections
  • Knowledge of vendor management
  • Background in property management
  • Fair Housing Regulations
  • Eviction Process
  • Marketing and Leasing
  • Budgeting and Financial Analysis

References

References available upon request.

Timeline

AGPM Sr Property Manager

01.2010 - Current

High School Diploma -

Bay Shore Senior High School

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Nancy Ramos