Nancy Rogers
Pearl,MS
Summary
Detail-oriented and highly organized administrative professional with supervisory experience in hospitality, education, and operations management. Skilled in coordinating schedules, overseeing staff performance, managing financial reporting, and ensuring regulatory compliance in fast-paced environments. Experienced in training, coaching, and supporting team members while maintaining strong communication with clients, vendors, OSHA compliance officers and insurance companies. Demonstrated ability to multitask, manage documentation and reporting systems, reconcile financial records, and maintain accurate compliance standards. Recognized for a positive attitude, adaptability, and a strong commitment to learning, growth, and operational excellence.
Overview
16
16
years of professional experience
Work History
Substitute Teacher
Kelly Services - Pearl, MS School District
Pearl, MS
09.2024 - Current
- Managed classroom behavior to maintain a positive learning environment.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Implemented educational activities that aligned with curriculum standards.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained accurate records of student attendance ensuring timely submission to administration for reporting purposes.
Online ESL Teacher
Worldwide Scholars
Marquette, MI
04.2021 - Current
- Developed engaging lesson plans tailored to diverse student needs.
- Utilized interactive digital platforms for effective language instruction.
- Assessed student progress and provided constructive feedback regularly.
- Collaborated with colleagues to enhance curriculum and teaching methodologies.
- Adapted teaching methods according to each student''s unique learning style, leading to improved retention rates and higher test scores.
Hostess Manager
Sakura Japanese Rest
Hattiesburg, MS
05.2010 - Current
- Greeted and seated guests, managed the waitlist, and provided friendly, professional customer service in person and over the phone.
- Operated the cash register, processed cash and credit card transactions, prepared daily deposits, and completed deposit reports.
- Reconciled and distributed servers’ credit card tips accurately at the end of shifts.
- Took, processed, and packaged to-go, DoorDash, and Grubhub orders, ensuring accuracy and timely service.
- Greeted and seated guests, managed the waitlist, and provided friendly, professional customer service in person and over the phone.
- Operated the cash register, processed cash and credit card transactions, prepared daily deposits, and completed deposit reports.
- Reconciled and distributed servers’ credit card tips accurately at the end of shifts.
- Took, processed, and packaged to-go, DoorDash, and Grubhub orders, ensuring accuracy and timely service.
- Prepared alcoholic beverages for servers and supported smooth front-of-house operations.
- Prepared alcoholic beverages for servers and supported smooth front-of-house operations.
Compliance Manager/Auto Collision Estimator
Roy Rogers Body Shop
Laurel, MS
05.2012 - 11.2015
- Developed and implemented compliance programs to align with OSHA regulations.
- Conducted regular audits to ensure adherence to safety standards and policies.
- Led training sessions for staff on compliance procedures and regulatory updates.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Prepared records and data for regular audits.
- Assessed vehicle damage and prepared detailed repair estimates for customers.
- Utilized estimating software to generate accurate cost assessments for collision repairs.
- Collaborated with insurance adjusters to ensure alignment on repair costs and processes.
Education
Certificate - Health Care Assistant
Hinds Community College
Pearl, MS12-2026
High School Diploma -
R. H. Watkins
Laurel, MS05-2002
Skills
- Meticulous attention to detail
- Excellent verbal and written communication
- Data collection and entry
- Curriculum development
- Organizational skills
- Experience using Audatex Estimating, CCC One, Mitchell Cloud Estimating, Quickbooks, Voov, Zoom, Google Docs, Google Slides, Google Sheets, Microsoft PowerPoint, Microsoft Word
Timeline
Substitute Teacher
Kelly Services - Pearl, MS School District
09.2024 - Current
Online ESL Teacher
Worldwide Scholars
04.2021 - Current
Compliance Manager/Auto Collision Estimator
Roy Rogers Body Shop
05.2012 - 11.2015
Hostess Manager
Sakura Japanese Rest
05.2010 - Current
Certificate - Health Care Assistant
Hinds Community College
High School Diploma -
R. H. Watkins