Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nancy Ross

Nancy Ross

Gulfport,Mississippi

Overview

5
5
years of professional experience
1
1
Certification
1
1

ACT

1
1

GED

1
1

Workkeys

Work History

Waiters and Waitresses

Hooters
06.2022 - Current
  • Provide guests with information about local areas, including directions
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Stock service areas with supplies such as coffee, food, tableware, and linens
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
  • Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties
  • Inform customers of daily specials
  • Escort customers to their tables
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
  • Clean tables or counters after patrons have finished dining
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Prepare checks that itemize and total meal costs and sales taxes
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Collect payments from customers
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Check with customers to ensure that they are enjoying their meals, and take action to correct any problems
  • Take orders from patrons for food or beverages

Fast Food and Counter Workers

Chick-fil-A
11.2019 - 10.2022
  • Perform personnel activities, such as supervising and training employees
  • Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Brew coffee and tea, and fill containers with requested beverages
  • Monitor and order supplies or food items, and restock as necessary to maintain inventory
  • Clean and organize eating, service, and kitchen areas
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars
  • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment
  • Accept payment from customers, and make change as necessary
  • Communicate with customers regarding orders, comments, and complaints

Retail Salespersons

Polo Ralph Lauren
10.2021 - 06.2022
  • Clean shelves, counters, and tables
  • Place special orders or call other stores to find desired items
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations
  • Inventory stock and requisition new stock
  • Exchange merchandise for customers and accept returns
  • Ticket, arrange, and display merchandise to promote sales
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Answer questions regarding the store and its merchandise
  • Prepare merchandise for purchase or rental
  • Compute sales prices, total purchases, and receive and process cash or credit payment
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Greet customers and ascertain what each customer wants or needs

Education

GED -

Mississippi Gulf Coast Community College
Gulfport

Skills

Communication

Certification

ACT, Workkeys, GED

Timeline

Waiters and Waitresses

Hooters
06.2022 - Current

Retail Salespersons

Polo Ralph Lauren
10.2021 - 06.2022

Fast Food and Counter Workers

Chick-fil-A
11.2019 - 10.2022

GED -

Mississippi Gulf Coast Community College

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Nancy Ross