McKenna White
Portland
Summary
Care-focused Phlebotomist bringing one and a half year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waiters and Waitresses
Portland Yacht Club
05.2021 - Current
- Describe and recommend wines to customers
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties
- Inform customers of daily specials
- Escort customers to their tables
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Clean tables or counters after patrons have finished dining
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Collect payments from customers
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Delivered food orders from kitchen to customers' tables
Phlebotomists
zoomcare
07.2023 - 06.2024
- Transport specimens or fluid samples from collection sites to laboratories
- Document route of specimens from collection to laboratory analysis and diagnosis
- Enter patient, specimen, insurance, or billing information into computer
- Provide sample analysis results to physicians to assist diagnosis
- Process blood or other fluid samples for further analysis by other medical professionals
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Verified patients' identification for proper sample collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Retail Salespersons
Dick's Sporting Goods
07.2020 - 07.2021
- Clean shelves, counters, and tables
- Place special orders or call other stores to find desired items
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations
- Demonstrate use or operation of merchandise
- Inventory stock and requisition new stock
- Exchange merchandise for customers and accept returns
- Ticket, arrange, and display merchandise to promote sales
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Answer questions regarding the store and its merchandise
- Prepare merchandise for purchase or rental
- Compute sales prices, total purchases, and receive and process cash or credit payment
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Folded and arranged merchandise in attractive displays to drive sales.
Education
High School -
Roosevelt High School
Portland, OR06.2021
Vocational - Phlebotomy (NHCO)
Phlebotomy Training Specialists
Clackamas, OR08.2024
Other - Journalism
University Of Oregon
Eugene, OR02.2023
Skills
- Quantitative Analysis Skills
- Sales Processing Expertise
- Culinary Operations
- Food Safety Practices
- Dining Service Operations
- Selling Techniques
- Product Knowledge
- Loss Prevention
- Cash Handling
- Cash Register
- Merchandising
- Hematology
- Quality Improvement
- Order Of Draw
- Urinalysis
- Cardiopulmonary Resuscitation (CPR)
- Laboratory Safety
- Blood Banking
- Laboratory Experience
- Patient Safety
- Biological Hazards
- Fingerstick
- Laboratory Procedures
- Specimen Labeling
- Billing
- Data Entry
- Specimen Collection
- Capillary
- Venipuncture
- Phlebotomy
- Writing and editing
Certification
- CPR/AED Certification
- BLS certified
- NHCO certified
- Phlebotomy training specialists certified
- Food handlers card
- OLCC card
Timeline
Phlebotomists
zoomcare
07.2023 - 06.2024
Waiters and Waitresses
Portland Yacht Club
05.2021 - Current
Retail Salespersons
Dick's Sporting Goods
07.2020 - 07.2021
Vocational - Phlebotomy (NHCO)
Phlebotomy Training Specialists
Other - Journalism
University Of Oregon
High School -
Roosevelt High School
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