Nancy Ruiz
San Antonio,TX
Summary
To provide excellent interpersonal skills as an experienced medical biller in a fast paced work environment.
Overview
11
11
years of professional experience
Work History
Charge Entry Specialist
Mehthodist Physicians Services
07.2021 - Current
- Improved charge entry accuracy by diligently reviewing and verifying patient demographic information.
- Worked with revenue cycle team to identify denial trends.
- Supported the auditing process, thoroughly reviewing medical records to validate appropriate coding and charging practices.
- Answered questions and assisted providers and office staff.
- Verified insurance eligibility and information to update database.
- Participated in regular team meetings to stay informed on department goals, upcoming changes, and relevant updates affecting the charge entry process.
- Captured and entered professional charges.
Medical Biller
Foundation Surgical Hospital
11.2018 - 07.2021
- Ensure all claims are submitted with a goal of zero errors
- Verified completeness and accuracy of all claims prior to submission
- Make necessary arrangements for medical records request
- Responded to correspondence from insurance companies
- Submitted corrected claims as needed
- Verify insurance prior to appointment date
Biller
CPS Energy
02.2017 - 11.2018
- Review customers elect bill
- Mailed patient statements
Medical Biller
DML Medical Billing
02.2014 - 02.2017
- Ensure al claims are submitted in a timely manner
- Verify completeness and accuracy of all claims prior to submission
- Submit corrected claims
- Submit primary EOB to secondary ins
- Update insurance information in patients demographics
Education
High School Diploma -
South San High School
San Antonio, TXHigh School Diploma - Certified Medical Administrative Assistant
National Institute of Technology
San Antonio, TX01.2002
Skills
- Medical Billing
- Insurance Verification
- Medical Terminology
- Medical Records
- Telephone Skills
- Trust Establishment
- Patient Sensitivity
- Objection Handling
Personal Information
- Title: Medical Biller
- Work Permit: Authorized to work in the US for any employer
Additionalinformation - Areasofstrength
- Powerful telephone skills
- Able to establish immediate trust and confidence with patients and sensitive to patient's needs and apprehensions
- Effective, resourceful, and focused individual to overcome objections due to lack of payments on insurance claims or billing problems
- Ability to multi-task and work courteously and respectfully with fellow employees, clients, and patients
Languages
Spanish
Professional Working
Timeline
Charge Entry Specialist
Mehthodist Physicians Services
07.2021 - Current
Medical Biller
Foundation Surgical Hospital
11.2018 - 07.2021
Biller
CPS Energy
02.2017 - 11.2018
Medical Biller
DML Medical Billing
02.2014 - 02.2017
High School Diploma - Certified Medical Administrative Assistant
National Institute of Technology
High School Diploma -
South San High School