Nancy Ruiz
Northwell
Staten Island,NY
1
Certification
13
years of professional experience
Dynamic professional with extensive experience in healthcare administration. Skilled in verbal communication and relationship-building, successfully managing prior authorization processes and collaborating with insurance companies to resolve coverage discrepancies. Committed to enhancing operational efficiency and patient satisfaction.
Work History
Administrative Support Associate
5 Years 6 Months- Managed inbound inquiries from healthcare providers, ensuring quick processing of prior authorizations
- Built strong relationships with medical staff, facilitating clear communication regarding patients needs and coverage issues
- Supported departmental objectives by adhering to company policies
- Maintained accurate records of authorization request and outcomes
- Utilized electronic health record systems to track and manage patient information efficiently
- Collaborated with insurance companies to resolve coverage discrepancies and expedite approvals
Administrative Support Associate
7 Years 5 Months- Managed scheduling and appointment coordination.
- Responsible for all Prior Authorizations and referrals for sleep lab
- Provided administrative support, including document preparation and data entry tasks.
- Facilitated communication between staff and management to streamline workflows.
Education
Skills
End user support
Verbal communication
Office administration
Scheduling appointments
Proficient in Excel Microsoft word
Certification
Billing and coding
Timeline
Administrative Support Associate
Northwell
03.2021 - CurrentRead More
Administrative Support Associate
Staten Island Pulmonary
10.2013 - 03.2021Read More
College of Staten Island
Read More