Open To Work
Nancy Russell
Gray,ME
Summary
Reliable and proactive Executive Assistant with extensive experience in calendar management and delivering outstanding customer service in dynamic settings. Demonstrates exceptional attention to detail and effective decision-making abilities to handle multiple tasks simultaneously. Collaborative and driven with clear focus on supporting team needs. Well-organized, flexible, and computer-savvy.
Overview
7
7
years of professional experience
Work History
Client Service Associate, Executive Assistant
Schmidt Financial Management
Remote
08.2024 - Current
- Expertly managed two complex executive calendars across multiple time zones, ensuring strategic prioritization of meetings, and seamless daily operations.
- Managed inbox, organized system; triaged correspondence, drafted responses, ensured timely follow-up on critical items.
- Anticipated executive needs, and proactively resolved scheduling, travel, and operational challenges.
- Executed complex domestic and international travel arrangements, coordinating flights, accommodations, ground transportation, and detailed itineraries.
- Coordinated and tracked multiple concurrent projects, maintaining timelines, action items, and deliverables to support executive and organizational goals.
- Developed briefing materials, reports, and presentations that informed and supported executive decision-making.
- Handled confidential and sensitive information with discretion and professionalism in all interactions.
Virtual Assistant
BELAY
12.2022 - 08.2024
- Streamlined administrative processes to enhance client satisfaction through effective email management and calendar coordination.
- Monitor emails, organize inbox, and prioritize messages and action items for supervisors.
- Facilitate smooth operations with proficient data entry and document management for various projects.
- Oversaw task delegation in Salesforce, ensuring timely project completion by coordinating team responsibilities.
- Supported financial operations through meticulous bookkeeping, including invoicing, expense tracking, and budget management.
- Uphold the highest standard of confidentiality when handling sensitive information related to clients'' personal affairs.
Fitness Coach
OrangeTheory Fitness
10.2018 - 08.2024
- Deliver high-quality and effective group fitness classes, ensuring a safe and enjoyable experience for all participants.
- Educate clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Boost overall gym membership retention rates through consistent follow-up and exceptional client support.
Operations Manager
The Locke Group
02.2020 - 11.2022
- Streamlined executive communication through efficient management of emails, phone calls, and appointment scheduling.
- Supported executives in decision-making by conducting research and clearly presenting findings to facilitate informed choices.
- Oversaw and implemented internet and print marketing strategies to enhance team visibility and engagement.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution.
Education
Bachelor of Science - Exercise Science with a Medical Concentration
Ithaca College
Ithaca, NY05.2014
Falmouth High School
Falmouth, ME06.2010
Skills
- Calendar management and coordination
- CRM management (Salesforce, Asana)
- MS Office proficiency
- Organizational skills and attention to detail
- Written and verbal communication
- Expense management
- Travel coordination
- Task delegation
- Confidentiality assurance
- Project management
Telephone
(207) 239-6941
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$85000/yr - $200000/yrTimeline
Client Service Associate, Executive Assistant
Schmidt Financial Management
08.2024 - Current
Virtual Assistant
BELAY
12.2022 - 08.2024
Operations Manager
The Locke Group
02.2020 - 11.2022
Fitness Coach
OrangeTheory Fitness
10.2018 - 08.2024
Bachelor of Science - Exercise Science with a Medical Concentration
Ithaca College
Falmouth High School