Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Nancy Schneider

Hopewell,VA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

11
11
years of professional experience

Work History

Store Manager

AutoZone
12.2020 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Manager (PSM)

AutoZone
05.2018 - 12.2020
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Assistant Manager

Dollartree
07.2014 - 05.2018
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Education

Associate of Arts - Early Childhood Education

Jefferson, Community College
Watertown, New York

Skills

  • Hourly shift management
  • Operational budgeting
  • Promotional planning
  • Personnel development
  • Bank and safe deposits
  • Team building and leadership

Additional Information

Military experience


combat medic in the U.S Army in baumholder, germany from 10-1989 through 12-1991

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

AutoZone
12.2020 - Current

Manager (PSM)

AutoZone
05.2018 - 12.2020

Assistant Manager

Dollartree
07.2014 - 05.2018

Associate of Arts - Early Childhood Education

Jefferson, Community College

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Nancy Schneider