Nancy Schuster
Amherst,OH
Summary
Organized administrative professional skilled in managing multiple priorities and fostering positive relationships. Provides high-quality support through efficient meeting coordination, travel arrangements, and volunteer mentoring. Proven ability to enhance office productivity while maintaining a detail-oriented approach.
Overview
33
33
years of professional experience
Work History
Administrative Assistant to Ministry Coordinator
Amherst Foursquare, Amherst (GrowPoint)
Amherst, OH, Ohio
12.2017 - 01.2026
- Assisted Ministry Coordinator in managing executive calendars, facilitating efficient scheduling of meetings and appointments.
- Opened, sorted and distributed incoming messages and correspondence to all ministry staff.
- Used Microsoft Word, Google Docs, and Mailchimp to edit and format draft correspondence prepared by staff members.
- Handled domestic travel reservations for church staff, youth camps, and missions trips.
- Used Basecamp and Planning Center Online to delegate tasks to administrative support staff to organize and improve office efficiency.
- Mentored office and ministry employees on proper administrative procedures and how to use programs such as Planning Center Online (PCO), Basecamp, and Mailchimp, keeping operations consistent and efficient for maximum performance.
- Recruited, trained, and supervised 65 volunteers while implementing a mentoring program to boost engagement and retention.
- Facilitated efficient meetings by organizing spaces, materials, and catering support for ministry associates.
- Assisted in arranging corporate and office conferences for church employees and guests.
- Assisted in automating member, attender, and guest correspondence, enhancing record tracking and data communication efficiency.
- Coordinated individual duties after careful evaluation of each volunteer position.
- Fostered effective communication and teamwork, contributing to a harmonious work environment.
- Updated internal reports, compiled data, and followed up to ensure accuracy and completeness.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Exceeded goals through effective task prioritization and great work ethic
- Led projects and analyzed data to identify opportunities for improvement
- Supported church members by ensuring compliance with service guidelines, enhancing their experience.
- Successfully maintained clean, valid driver's license and access to reliable transportation
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Used Microsoft Word and other software tools to create documents and other communications
Training Assistant
Lorain County Board Of Elections
Lorain, OH
03.2014 - 03.2020
- Facilitated implementation of training programs for poll workers to effectively serve the public on Election Day.
- Assessed skill gaps for volunteers in Board of Elections (BOE) training department and assisted in implementing training courses to meet identified needs.
- Evaluated training program outcomes and provided actionable recommendations to upper management for enhanced effectiveness.
- Evaluated training delivery methods to enhance effectiveness.
- Supported training professionals in developing workforce programs to enhance volunteer skills.
- Coordinated logistical and technical support for trainers and participants throughout learning courses.
- Recommended volunteers with specific skill sets for various positions within Poll Workers' roster.
Home School Educator
Unpaid Work
Elyria, OH
09.1992 - 05.2019
- Researched and selected curriculum to match children's abilities and grade levels, enhancing learning relevance.
- Adapted instructional methods and materials to cater to diverse student needs and interests.
- Designed targeted learning plans for struggling students based on assessment records.
- Evaluated and revised lesson plans, resulting in improved student-centered learning outcomes.
- Increased student engagement through organizing relevant events, such as field trips and hands-on experiments.
- Implemented technology such as PowerPoint and YouTube videos to enrich classroom instruction.
- Counseled students on educational pathways, facilitating informed course selection and college application processes.
- Attended curriculum fairs to explore varied educational approaches and methodologies.
Education
Associate of Arts - Education
Lorain County Community College
Elyria, OH05-2018
High School Diploma -
Elyria West High School
Elyria, OH06-1979
Skills
- Administrative support
- Schedule coordination
- Office management
- Document preparation
- Project management
- Data analysis
- Problem-solving
- Customer service
- Client relations
- Time management
- Collaboration
- Interpersonal communication
- Active listening
Timeline
Administrative Assistant to Ministry Coordinator
Amherst Foursquare, Amherst (GrowPoint)
12.2017 - 01.2026
Training Assistant
Lorain County Board Of Elections
03.2014 - 03.2020
Home School Educator
Unpaid Work
09.1992 - 05.2019
Associate of Arts - Education
Lorain County Community College
High School Diploma -
Elyria West High School