Nancy Schuster
Elyria,OH
Summary
Detail-oriented Administrative Assistant with 8+ years of experience supporting organizational operations and leadership at GrowPoint. Skilled in coordinating schedules, managing communications, and maintaining efficient office systems to support ministry and team objectives. Provides high-level administrative support to the Ministry Coordinator, including calendar management, meeting preparation, and accurate transcription of minutes. Oversees office supply inventory, facilitates interdepartmental communication, and ensures smooth day-to-day operations. Known for strong organizational skills, reliability, and the ability to manage multiple priorities with professionalism and a collaborative, service-oriented approach.
Experienced Training Assistant with six year record of success in Precinct Election Official instruction. Focused on maximizing employee performance, team productivity and quality assurance with effective training programs. Self-motivated Training Assistant with excellent communication and training skills. Offering four years (seasonal) of experience in government service. Closely managed confidential employee data.
Successful Homeschool Educator with 27 years of hands-on experience planning and preparing daily and weekly lesson plans for children at every grade level. Rewarded for implementing wide range of learning materials to appeal to student interests and maximize participation and learning potential. Well-versed in developing creative, fun activities to enhance and deepen learning experience and assessing student progress on ongoing basis.
Overview
33
33
years of professional experience
Work History
Administrative Assistant to Ministry Coordinator
Amherst Foursquare, Amherst (GrowPoint)
Amherst, OH, Ohio
12.2017 - 01.2026
- Updated various internal reports, collected and compiled data and performed follow-up.
- Monitored office supplies to order and replenish stock when necessary.
- Used Microsoft Word, Google Doc, and Mailchimp to edit and format draft correspondence prepared by staff members.
- Handled domestic travel reservations for church staff, youth camps, and missions trips.
- Opened, sorted and distributed incoming messages and correspondence to all ministry staff.
- Answered console telephone system to direct calls to appropriate personnel.
- Assisted Ministry Coordinator in managing executive calendars to strategically coordinate meetings and appointments.
- Used Basecamp to delegate tasks to administrative support staff to organize and improve office efficiency.
- Recruited, trained and supervised team of 45 volunteers and implemented mentoring program that offered positive volunteer engagement.
- Mentored office and ministry employees on proper administrative procedures and how to use programs such as Planning Center Online (PCO), Basecamp, Mailchimp, keeping operations consistent and efficient for maximum performance.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or in meetings.
- Assisted in arranging corporate and office conferences for company employees and guests.
- Improved office operations by assisting in automating member/attender/guest correspondence, record tracking and data communications.
- Coordinated individual duties after careful evaluation of each volunteer position.
- Organized spaces, materials and catering support for internal and ministry associate-focused meetings.
- Completed hospitality duties that included maintaining kitchen supplies, arranging/decorating cafe area for Sunday welcome, and maintaining staff refreshments, supplies, and coffee area.
- Developed and maintained courteous and effective working relationships
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Served church attenders and followed outlined steps of service
- Exceeded goals through effective task prioritization and great work ethic
- Led projects and analyzed data to identify opportunities for improvement
- Carried out day-day-day duties accurately and efficiently
- Prepared variety of different written communications, reports and documents to ensure smooth operations
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Used Microsoft Word and other software tools to create documents and other communications
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Training Assistant
Lorain County Board Of Elections
Lorain, OH
03.2014 - 03.2020
- Prepared materials for skills development classes.
- Assisted training professionals with workforce development.
- Assessed skill gaps for employees in Board of Elections (BOE) training department and assisted in implementing training courses to meet identified needs.
- Assisted in implementation of training programs related to serving public on Election Day as poll workers.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assisted in evaluation of training delivery methods to optimize effectiveness.
- Liaised with trainers and participants to provide logistical and technical support before, during and after learning course.
- Filed, organized and archived training materials to support future training sessions.
- Identified workers with specific skill sets to recommend for various positions within Poll Workers' roster.
- Created air of hospitality for students (Precinct Election Officials) by setting up for refreshments, maintaining refreshment supplies, , and kept tidy kitchen/coffee area.
- Assisted in training election workers on operational procedures and voting technology.
- Coordinated training sessions, ensuring timely delivery of resources and support.
- Evaluated training effectiveness through participant feedback and performance assessments.
- Facilitated workshops to improve worker engagement and retention of information.
- Organized training materials inventory, streamlining access to resources for trainers and participants alike.
- Supported trainers in facilitating engaging workshops, improving overall participant satisfaction levels.
- Managed the coordination of training schedules, ensuring timely delivery of all programs and events.
- Utilized adult learning principles within instructional design processes, fostering increased engagement among participants.
Home School Educator
Unpaid Work
Elyria, OH
09.1992 - 05.2019
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Attended curriculum fairs and homeschool meetings to understand different approaches to subject matter.
- Evaluated classical, student-lead, and unschooling methodologies for best option.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Increased student participation by facilitating interesting and relevant events, including field trips, experiments, and use of fine arts.
- Helped students develop organizational, time management and study skills.
- Led and coordinated various educational activities to develop students' physical, emotional and social growth.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
- Implemented different technologies such as PowerPoint and Youtube Videos to engage students in class instruction and diversify approaches.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and taught classes to every grade level from preschool to high school on topics ranging from writing, British Literature, art, drama, to phys ed, soap making, Ohio history, and science.
- Planned and coordinated wide variety of events such as seminars, festivals, field trips, fairs, etc. for homeschool support group that I led.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Created and implemented written and oral assessments, as well as tests.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Submitted and assembled student portfolios for local school district to satisfy legal guidelines. Maintained accurate and complete records for six students.
- Organized college tours for home schooled high school students.
- Assisted high school seniors complete college applications and meet requirements necessary for graduation.
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Reviewed transcripts to verify students met graduation or college entrance requirements.
- Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
- Met with local school counselors and administrators to address and resolve students' learning issues, standardized testing, continuing education options, etc.
- Implemented structured schedules, enhancing daily learning consistency and engagement.
- Assessed student progress through regular evaluations, adapting strategies for improvement.
- Managed record-keeping and documentation requirements, maintaining accurate records of student performance and progress reports.
- Monitored student progress through regular assessments, adjusting teaching strategies as needed to optimize educational outcomes.
Education
Associate of Arts - Education
Lorain County Community College
Elyria, OH05-2018
High School Diploma -
Elyria West High School
Elyria, OH06-1979
Skills
- Interpersonal Communication
- Analytical skills
- Collaboration
- Good listening skills
- Typing Proficiency
- Phone Calls
- Greeting Customers
- Critical Thinking Skills
- Special Projects
- Schedules Management
Timeline
Administrative Assistant to Ministry Coordinator
Amherst Foursquare, Amherst (GrowPoint)
12.2017 - 01.2026
Training Assistant
Lorain County Board Of Elections
03.2014 - 03.2020
Home School Educator
Unpaid Work
09.1992 - 05.2019
High School Diploma -
Elyria West High School
Associate of Arts - Education
Lorain County Community College