Nancy Shepard
Centreville,MS
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
Parts Manager
AgUp
01.2023 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering and payment process.
Horticulture Manager
Brec's Baton Rouge Zoo
01.2007 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Horticultural Science
Louisiana Tech University
Ruston, LASkills
- Customer Service
- Invoice Processing
- Inventory Management
- Ordering parts
- Customer Relations
- Problem-Solving
- Hardworking and Reliable
Timeline
Parts Manager
AgUp
01.2023 - Current
Horticulture Manager
Brec's Baton Rouge Zoo
01.2007 - 01.2023
Bachelor of Science - Horticultural Science
Louisiana Tech University
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