Nancy Smith
Lake Jackson,TX
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
11
11
years of professional experience
Work History
Office Secretary (volunteer)
Family Life Church
Lake Jackson, TX, USA
03.2018 - 11.2020
- Managed daily office operations to ensure efficient workflow and support church activities.
Manager
Dollar General
Clute, TX
04.2025 - Current
- Oversaw daily operations to ensure compliance with company standards and policies.
- Managed team scheduling to optimize labor costs and maintain adequate staffing levels.
- Implemented training programs for new employees to enhance performance and productivity.
- Analyzed sales data to identify trends, adjusting inventory management accordingly.
- Improved inventory performance by having the best inventory numbers for the store in five years.
Assistant Manager
Dollar General
Lake Jackson, TX
05.2021 - Current
- Hired on as a Key Holder in May 2021.
- Got promoted to Assistant Manager in October 2021.
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Managed inventory control processes, minimizing stock discrepancies and optimizing shelf space.
- Developed and implemented promotional strategies to increase sales and enhance customer engagement.
- Collaborated with team members to maintain high standards of store presentation and cleanliness.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Head Kitchen Cook
Applesway Restaurant
Lake Jackson, TX
11.2020 - 05.2021
- Prepared high-quality dishes in accordance with established recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Trained new kitchen staff on food safety protocols and operational procedures.
Server
Applesway Restaurant
Lake Jackson, TX
01.2015 - 01.2017
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently, ensuring timely food and drink delivery.
Education
Branford High School -
Branford High School
Branford, FLSkills
- Scheduling appointments
- File management
- File organization
- Reception oversight
- Inventory control
- Employee management
- Quality control
- Cash handling
Timeline
Manager
Dollar General
04.2025 - Current
Assistant Manager
Dollar General
05.2021 - Current
Head Kitchen Cook
Applesway Restaurant
11.2020 - 05.2021
Office Secretary (volunteer)
Family Life Church
03.2018 - 11.2020
Server
Applesway Restaurant
01.2015 - 01.2017
Branford High School -
Branford High School
Activities
Volunteer from time to time at the Brazoria County Dream Center in Clute, TX., Helped with the Back to School Bash and was lead person over the shoe section for this event for several years., Was a researcher of child development from 2000-2022 and a domestic engineer for 15 of those same years.