Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nancy Smith Hammond

Lumen
SEATTLE,WA
1
Certification
45
years of professional experience

Results-driven Project Manager with over 15 years of experience in leading cross-functional teams. Specializes in project planning, risk management, and resource allocation to achieve strategic objectives and enhance operational efficiency.

Work History

Project Manager

15 Years 1 Month
Lumen | 07.2011 - Current
  • Led cross-functional project teams to achieve strategic goals and enhance operational efficiency.
  • Developed comprehensive project plans aligning with organizational objectives and stakeholder expectations.
  • Oversaw resource allocation, ensuring optimal utilization of team skills and project budgets.
  • Implemented risk management strategies to identify potential challenges and mitigate impacts on project timelines.

Account Consultant

3 Years 10 Months
CenturyLink | 08.2007 - 06.2011
  • Developed strategic account plans to enhance client engagement and retention.
  • Analyzed customer needs to provide tailored solutions and improve service delivery.
  • Collaborated with cross-functional teams to streamline processes and optimize customer satisfaction.
  • Conducted regular performance reviews to identify areas for improvement in account management strategies.

Communication Technician

26 Years
USWest | 06.1981 - 06.2007
  • Installed and maintained telecommunications equipment to ensure optimal connectivity and service reliability.
  • Diagnosed and resolved technical issues, improving system performance and reducing downtime.
  • Collaborated with cross-functional teams to coordinate project implementations and upgrades seamlessly.
  • Conducted training sessions for junior technicians, enhancing team skill sets and operational efficiency.

Education

MBA - Business

City University | Bellevue, WA | 06-1994

Skills

Project management
Project planning
Project planning and development
Project scheduling

Certification

  • PMP - Project Management Professional

Timeline

Project Manager

Lumen
07.2011 - CurrentRead More

Account Consultant

CenturyLink
08.2007 - 06.2011Read More

Communication Technician

USWest
06.1981 - 06.2007Read More

City University

MBA from Business
Read More
Nancy Smith Hammond