Nancy Tanner
El Paso,TX
Summary
Proven ability to maintain composure and deliver exceptional service under high pressure, as demonstrated at The Junction Brunch House. Skilled in cash handling and complaint resolution, I excel in fast-paced environments, ensuring order accuracy and promoting sales. My collaborative spirit enhances team efficiency, showcasing a results-driven approach with a focus on critical thinking and food safety.
Overview
11
11
years of professional experience
Work History
Waitress
The Junction Brunch House
05.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Paseo Del Sol
01.2019 - 01.2024
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Cashier
Ace Hardware
01.2014 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - GED
El Paso High
El Paso01.1989
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Sales Promotion
- Food Safety
- Critical Thinking
- Cash Handling
- High-volume dining
- Kitchen staff coordination
- Timesheet Organization
Languages
Spanish
Native or Bilingual
Timeline
Waitress
The Junction Brunch House
05.2024 - Current
Waitress
Paseo Del Sol
01.2019 - 01.2024
Cashier
Ace Hardware
01.2014 - 01.2019
No Degree - GED
El Paso High
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