Nancy Tew
Merchandiser
Spiro,OK
Summary
Dynamic and results-driven professional with experience at Pappy's Diner, excelling in customer service and team collaboration. Proven skills in merchandise planning and stock replenishment, enhancing customer satisfaction and loyalty. Recognized for effective communication and problem-solving abilities, ensuring efficient operations.
Overview
12
12
years of professional experience
Work History
Merchandiser
Driveline Retail Merchandising
2024.06 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Customer Service /Server
Bob & Wandas Wagon Wheel Cafe
2020.08 - 2024.05
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Head Server/Assistant Mgr
Pappy's Diner
2014.02 - 2018.04
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
Education
High School Diploma -
Northside High School
Fort Smith, ARSkills
*Friendly & Outgoing
*Stock Replenishment
*Merchandise Planning
*Sales Techniques
Timeline
Merchandiser
Driveline Retail Merchandising
2024.06 - Current
Customer Service /Server
Bob & Wandas Wagon Wheel Cafe
2020.08 - 2024.05
Head Server/Assistant Mgr
Pappy's Diner
2014.02 - 2018.04
High School Diploma -
Northside High School