Nancy Thomas
Boston
Summary
Experienced professional in emergency response and safety supervision, with a strong focus on training, team building, and policy enforcement. Successfully resolved guest concerns, contributing to a positive park reputation and enhancing overall guest and employee experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
First Aid Supervisor
Wild Adventures Theme Park - Herschend Family Entertainment
Valdosta, GA
05.2025 - Current
- Supervised daily operations of the First Aid Department to ensure all safety,procedures and policies are being adhered to by staff.
- Trained team members on operational procedures and First Aid.
- Assisted in scheduling staff shifts to maintain adequate coverage during park hours.
- Monitored ride operations and park cleanliness, addressing issues promptly to enhance guest satisfaction.
- Assist and often work in security to ensure the safety of guest and employees.
- Periodically work in special events and the sign shop printing and making signs and banners to hang and put throughout the park as well as decorating for events.
- Conducted performance evaluations for team members, providing constructive feedback and development opportunities.
- Resolved guest concerns effectively, contributing to a positive park reputation and repeat visits.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Inventoried supplies and order as needed.
EMT-Basic
Grady Healthcare System
Atlanta, GA
03.2021 - 11.2023
- Assisted Paramedic in administering emergency medical care to patients in critical situations.
- Operated and maintained advanced life support equipment effectively.
- Documented patient information accurately.
- Assessed patient conditions promptly, prioritizing treatment based on severity and condition
- Worked in specialty care transport transporting patients to appointments, dialysis and hospital transfers.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and 12 leads.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Education
No Degree - EMT-Basic
Private Instructer- South Ga EMS Academy
Tifton, Ga.11-2020
Bachelor of Science - Applied Psychology
Walden University
Minneapolis, MN11-2013
Diploma in Nursing - LPN- Nursing
Southern Regional Technical College
Thomasville, GA11-1995
High School Diploma -
Pineland
Moultrie, GA05-1991
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Inventory control
- Team building
- Policy enforcement
- Conflict resolution
Certification
- EMT - Certified Emergency Medical Technician
Timeline
First Aid Supervisor
Wild Adventures Theme Park - Herschend Family Entertainment
05.2025 - Current
EMT-Basic
Grady Healthcare System
03.2021 - 11.2023
No Degree - EMT-Basic
Private Instructer- South Ga EMS Academy
Bachelor of Science - Applied Psychology
Walden University
Diploma in Nursing - LPN- Nursing
Southern Regional Technical College
High School Diploma -
Pineland