Nancy Thompson
Sandy Valley,NV
Summary
Dynamic Bar Manager/bartender from Pioneer Saloon, adept in staff training and bar management, significantly increased sales through innovative promotions and special events. Excelled in building customer relationships and maintaining health code compliance, showcasing outstanding team leadership and problem-solving skills. Negotiated with suppliers to enhance profitability, ensuring a vibrant, customer-focused atmosphere.
Overview
5
5
years of professional experience
Work History
Bar Manager/bartender
Pioneer Saloon
Good Springs , Nv
04.2019 - 08.2024
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Developed unique events and special promotions to drive sales.
Education
North County High
Glen Burnie, MDABC Bartending School
Las Vegas, NV2018
Skills
Team Leadership
Health and safety
Staff training and mentoring
Responsible Alcohol Service
Bar Management
Health codes compliance
Customer Relationship Building
Guest Interaction
Safety awareness
Customer Relations
Issue Resolution
Sales Promotion
Relationship Building
Timeline
Bar Manager/bartender
Pioneer Saloon
04.2019 - 08.2024
North County High
ABC Bartending School