Summary

Overview

Work History

Education

Skills

Timeline

Nancy Thompson

Sandy Valley,NV

Summary

Dynamic Bar Manager/bartender from Pioneer Saloon, adept in staff training and bar management, significantly increased sales through innovative promotions and special events. Excelled in building customer relationships and maintaining health code compliance, showcasing outstanding team leadership and problem-solving skills. Negotiated with suppliers to enhance profitability, ensuring a vibrant, customer-focused atmosphere.

Overview

5

5

years of professional experience

Work History

Bar Manager/bartender

Pioneer Saloon

04.2019 - 08.2024

Closed out cash register and prepared cashier report at close of business.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Crafted special drink and cocktail menu items.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Motivated staff to perform at peak efficiency and quality.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Developed unique events and special promotions to drive sales.

Education

North County High

Glen Burnie, MD

ABC Bartending School

Las Vegas, NV

2018

Skills

Team Leadership

Timeline

Bar Manager/bartender

Pioneer Saloon

04.2019 - 08.2024

North County High

ABC Bartending School